Understanding the Different Types of Business Phone Systems

Understanding the Different Types of Business Phone Systems

Randercom

RanderCom’s Service Area – Wisconsin and Upper Michigan

Headquarted in Appleton, Wisconsin in the Fox Valley ~ RanderCom provides sales, installation and services including business phone systems, surveillance security camera systems, access control systems, paging & intercom systems, voice & data services, cabling & wiring, IT support and technical support.

Commitment to Customer Care

RanderCom’s consultative approach includes planning, installation and implementation of customized communication and security solutions to small and mid-size businesses throughout Northeastern Wisconsin, Southern Wisconsin, Central Wisconsin, Northern Wisconsin, Door County, Southwestern Wisconsin and Northern Michigan / Upper Michigan. Our professional staff takes time to understand a business’s requirements before making a recommendation.

Fox Valley

Serving the Fox Valley of Wisconsin & surrounding area including Appleton, Neenah, Menasha, Little Chute, Hortonville, Fox Crossing, Combined Locks, Kaukauna, Fox Cities, Greenville, Brillion, Chilton, Fox Valley, Harrison, Kimberley, Sherwood, Waukesha, Oshkosh, Eau Claire, Janesville, West Allis, Lacrosse, Port Washington, Sheboygan, Crandon, Crivitz, Fremont, Friendship, Gillett, Denmark, De Pere, Egg Harbor, Elkhart Lake, Door County, Sturgeon Bay, Fond du Lac, Madison, Green Bay, Suring, Tigerton, Tomahawk, Townsend, Two Rivers, New Berlin, Ashwaubenon, Baraboo, Manitowoc, Sun Prairie, Wisconsin Dells, Grand Chute, Superior, Sheboygan, Mount Pleasant, Sheboygan Falls, Weyauwega, Wild Rose, Winneconne, Wisconsin Rapids, Wittenberg, Wrightstown, Sherwood, Shiocton, Sister Bay, Stephenson, Stevens Point, Stratford, & Wausau.

Milwaukee Metro Area

Serving the Greater Milwaukee Metro Area including Kenosha, Racine, Brookfield, Beloit, Greenfield, Menomonee Falls, Franklin, Oak Creek, Elkhorn, North Shore, Shorewood, Oconomowoc, Port Washington, Sussex, Fort Atkinson, Cedarburg, Burlington, Glendale, Whitefish Bay, Fox Point, West Bend, River Hills, Bayside, Wauwatosa, West Allis, Mequon, Grafton, West Milwaukee Brown Deer, Greendale, Hales Corners, Cudahy, St. Francis, MKE, North Milwaukee, South Milwaukee, MKE Third Ward, MKE Fifth Ward, & MKE Walkers Point.

Upper Michgian

Serving the Upper Peninsula of Michigan including: Marquette, Sault Ste Marie, Escanaba, Menominee, Houghton, Hancock, Iron Mountain, Ishpeming, Kingsford, Iron River, Soo Junction, Skandia, Ironwood, & Norway.

business phone systems Marquette MI, surveillance security cameras Houghton, surveillance security cameras Iron Mountain, surveillance security cameras Ishpeming, surveillance security cameras Kingsford, surveillance security cameras Iron River, surveillance security cameras Upper Peninsula of Michigan,business phone systems Sault Ste. Marie MI, business phone systems Escanaba, Menominee MI, business phone systems Houghton MI, business phone systems Iron Mountain MI, business phone systems Ishpeming MI,

RanderCom also Services:   Abbotsford, Abrams, Adams, Algoma, Amherst, Antigo, Appleton, Athelstane, Ashwaubenon, Baraboo, Beaver Dam, Bellevue, Berlin, Black Creek, Bonduel, Brillion, Brussels, Casco, Cecil, Chilton, Clintonville, Combined Locks, Crandon, Crivitz, Denmark, De Pere, Egg Harbor, Elkhart Lake, Escanaba, Fond du Lac, Forrest Junction, Fox Cities, Fox Crossing, Freedom, Fremont, Friendship, Gillett, Grafton, Grand Chute, Gresham, Green Bay, Green Lake, Greenleaf, Greenville, Hartford, Hobart, Horicon, Hortonville, Howard, Howards Grove, Kaukauna, Kewaskum, Kewaunee, Keil, Kimberly, Lakewood, Larson, Little Chute, Lomira, Luxemburg, Madison, Manitowoc, Marathon City, Marinette, Maribel, Marion, Marshfield, Mauston, Mayville, Medford, Menasha, Menominee, Menomonee Falls, Mequon, Merrill, Milwaukee, Mishicot, Montello, Mosinee, Mountain, Neenah, Nekoosa, New Holstein, New London, North Fond du Lac, Oconto, Oconto Falls, Omro, Oostburg, Oshkosh, Pembine, Peshtigo, Plainfield, Plover, Plymouth, Portage, Port Edwards, Port Washington, Pound, Pulaski, Reedsville, Ripon, Rosholt, Rothschild, Schofield, Seymour, Shawano, Sheboygan, Sheboygan Falls, Sherwood, Shiocton, Sister Bay, Stephenson, Stevens Point, Stratford, Sturgeon Bay, Suamico, Sun Prairie, Suring, Tigerton, Tomahawk, Townsend, Two Rivers, Upper Michigan, Valders, Watertown, Waukesha, Waupaca, Waupun, Wausau, Wausaukee, Wautoma, West Bend, Weyauwega, Wild Rose, Winneconne, Wisconsin Rapids, Wittenberg, Wrightstown 

Eliminating Robocalls at your Business

The time spent dealing with robocalls can be frustrating and take away from business productivity, especially for small business owners who may be asking employees to step away from work to answer phones.  One simple solution to eliminate those robocalls is to utilize your phone’s auto attendant feature.  Auto attendant is pretty common on most business phones.  The way it works is that you essentially trick the robocaller by forcing it to make a selection.  

When a call comes in, it goes to the auto attendant, which is essentially a list of choices.  For instance, the auto attendant could ask the caller to, “press 1 for sales, press 2 for service, or press 3 to speak to an office assistant.”  By creating this selection menu, you set up a system that will cause the robocalls to be dropped.  Robocalls are not designed to make a selection, so the call does not go through and your employees are not interrupted from their work to deal with unnecessary calls.  Contact RanderCom if you need assistance setting up auto attendant on your phone.

small business voice over ip, small business telecommunications, small business telephone, security and surveillance companies, security surveillance companies near me, video surveillance near me, commercial video surveillance systems with night vision, video surveillance system installers near me, security camera installations near me, cctv company near me, cctv installation companies near me, business phone system installers, camera installation service near me, commercial security camera system installation, commercial security camera installation, companies that install security cameras near me, video surveillance installers near me, cctv camera installation near me, telephone system installers, business telephone system installation, commercial cctv installation, commercial camera installation, business security camera installation, cctv camera installation services near me, portable video surveillance system,

Customer Relationship Management System Through Your Phone

Are you a small business owner who thinks a Customer Relationship Management (CRM) System is out of your league?  Does the cost of these systems just seem to high?  Nextiva introduced the NextOS, which levels the playing field for small businesses.  The NextOS uses your phone system as the platform for a CRM system.  It integrates your phone system with other customer communication records.  When a customer calls, you automatically get real-time information about that customer, as well as a history of interactions with that customer.  NextOS is an excellent option for small businesses to utilize the CRM system at an affordable price.

NextOS includes four main features that will make your business run more efficiently:

  1. Call Pop – When a customer calls, account information, sentiment, and past interactions show up right on your screen.  You will know your customers instantly when they call your business.
  2. Sentiment Analysis – Track every interaction customers have had with your business. See their past experiences to get a complete picture of their customer journey.
  3. Analytics – Get real insights on your entire business. Understand customers down to an individual level.  Collect your best insights onto data dashboards.
  4. Automation – Free your entire company from busywork with automations that utilize your business data to make smart decisions on autopilot.

Call RanderCom at (920) 731-3944 to learn more about NextOS and its affordable pricing. 

small business phone systems, managed it company, it project planning, it asset management solution, best outdoor security camera system with dvr, cctv installation near me, business voip phone service, cloud phones, cctv camera system, cctv security cameras, security camera installers near me, home security camera installation service near me, business phone systems, business phone service, telecommunications companies, commercial security camera systems, best commercial security cameras, surveillance cameras for business, best outdoor surveillance camera, best voip, cctv surveillance camera, small business phone, security camera companies near me, door access control system, camera installation near me, surveillance camera installation near me, commercial outdoor security cameras, landline business phone systems, ip phone systems, home office phone system,

Why does your business need a surveillance system?

Check out this video to see why your business should consider a surveillance system.

 

small business phone, security camera companies near me, door access control system, randercom, camera installation near me, surveillance camera installation near me, commercial outdoor security cameras, landline business phone systems, ip phone systems, home office phone system, commercial surveillance systems,

Outsourcing IT for your Small Business

As a small business owner, you have many things to think about other than just your products or services.  In our technology age, IT is one of those components of business that cannot be avoided.  But who has the time and resources to hire an IT specialist?  Outsourcing your IT has many benefits, but the two most significant benefits of outsourcing your small business IT are outlined below. 

  1.  COST!
    Hiring an on-site IT employee can be extremely costly.  In addition to an added salary, you need to make sure your IT specialist has the necessary equipment and most up-to-date training.  Outsourcing your IT allows you to transfer what would be a fixed cost to a variable cost that you can budget for appropriately.  Therefore, you have more control to pay for what is needed.

  2. Quality and Experience
    Do you understand IT lingo?  How do you know what qualifications to look for when you are hiring?  Outsourcing your IT guarantees that your business IT needs will be in the hands of an expert who has experience.  By outsourcing your IT, you can focus your time and energy on your business goals rather than IT decisions.  

Check out our IT Support page or Contact Us to see how RanderCom can help you with your small business IT needs.

business phone systems, it infrastructure management solutions, managed it services for businesses, surveillance cameras, access control systems, paging & intercom systems, voice & data services, cabling & wiring, IT support, RanderCom, fox valley business phones, business phones appleton , wisconsin business phones, business phones madison, milwaukee business phones,business phone, best outdoor camera system, role based access control, office phone systems, phone systems, security systems near me, cctv surveillance system, commercial security cameras, nec phone, business security cameras, dome camera, small business phone systems, best outdoor security camera system with dvr, cctv installation near me, business voip phone service, cloud phones, cctv camera system, cctv security cameras, security camera installers near me, home security camera installation service near me, business phone systems, business phone service, telecommunications companies, commercial security camera systems, best commercial security cameras, surveillance cameras for business, best outdoor surveillance camera, best voip, cctv surveillance camera, small business phone, security camera companies near me, door access control system, camera installation near me, surveillance camera installation near me, commercial outdoor security cameras, landline business phone systems, ip phone systems, home office phone system,

5 Reasons to Switch your Small Business Phone to VoIP

This video explains how switching your business phones to a VoIP system can save you time and money!  VoIP systems are a popular choice as a small business phone system because they offer advanced features at an affordable cost.

business surveillance system, turnstile access control, small business security camera system, cctv cameras for sale, commercial phone system, hosted phone system, randercom, voip phone system cost, video surveillance companies, access control security systems, card access control systems,

Why Having a Business Phone System is Important

In the age of the internet, it’s easier than ever for businesses to communicate with just about anybody in the world through text or email. We’ve grown accustomed to typing a message and having it arrive to its designated receiver in seconds. But one thing that hasn’t changed is the desire for personal interaction. In a world where it’s becoming increasingly common to be sent an email or be directed through an impersonal, robotic automated operator, any business who integrates a phone system is a step above the rest in terms of team communication and customer satisfaction. The way businesses interact with people – whether internally, or with its customers, speaks volumes, and the ability to call and connect with somebody has the potential to greatly enrich the customer experience. A business phone system may not seem like a drastic improvement, but it offers a lot of benefits to small businesses.

  1.  Phone systems provide customers a secure and reliable way to communicate with members of your team. Giving your company a voice can help improve customer service, as well as increase sales.
  2. Having one centralized phone system is more cost effective and less of a security risk than paying for a mobile line for every team member. It is also easy to add more lines to the phone system as your company expands.
  3. Seamlessly connect team members to ensure that every person on your team is only a phone call away. Business phone systems makes team members accessible, and improves communication to keep your company operating smoothly and help it reach its full potential.

RanderCom is an authorized NEC dealer in Wisconsin and Michigan, and an authorized agent for several different hosted/hybrid providers. If your company is ready to foster a more personal connection to your customers, RanderCom can help. To learn more about what we can do for your business click here or call us at (920) 731- 3944.

voip phone system cost, video surveillance companies, access control security systems, card access control systems, small business phone service, it security company, commercial alarm companies near me, dome cctv camera, commercial wireless security cameras, commercial video surveillance system, ip door access control systems, voip business phone system, good security camera system, closed circuit camera system, cctv equipment, access control companies, business phone solutions, cctv security camera system, cctv near me, small business phone solutions, best dvr security camera system, security camera service near me, small office phone, security camera technician near me, professional security camera installation near me, access control installation, access control systems near me, security access control system, voip solutions for small business, cctv surveillance, top small business phone systems, business phone systems near me, alarm system companies near me, dome surveillance camera, best outdoor dome security camera, cctv suppliers near me,

What is VoIP?

What it is:

VoIP (Voice over Internet Protocol) is a service which allows you to wirelessly make phone calls over IP networks such as the internet. Through the use of an application or adaptor, you no longer need to rely on a traditional telephone line or long-distance service to communicate. As long as you have access to high speed internet, VoIP makes it possible to convert verbal communication into digital signals which is then sent to its designated receiver before being converted into a regular telephone signal. Because of this, people are now able to make calls anywhere.

 

What this means:

With VoIP, no matter where you are in the world, as long as you have access to a smart phone with VoIP capabilities or an application from a VoIP expert, you have the ability to reach your consumer. VoIP allows businesses to interact with customers as if they were in the same city, when they may be on the other side of the world. Through the use of VoIP systems, businesses are now able to break into markets previously unavailable to them, and are able to provide products and services no matter where their consumer is located. For local businesses, VoIP has the potential to provide global visibility and greater accessibility.

 

What you need:

To begin making calls using VoIP, you’ll need access to high speed internet. Additionally, an adaptor or special phone may be required. Providers of VoIP services will work with you to figure out the best way for you to begin communicating to your global audience. If your company is ready to embrace this new technology and start making a global impact, RanderCom can help. To learn more about what we can do for your business click here or call us at (920) 731- 3944.

business phone systems, surveillance cameras, access control systems, paging & intercom systems, voice & data services, cabling & wiring, IT support, RanderCom, fox valley business phones, business phones appleton , wisconsin business phones,

5 Ways a Small Business Can Reduce IT Costs and Increase Value

5 methods for small companies to minimize their IT prices without decreasing the worth that it supplies.

Local business hardly ever have sufficient cash, as well as doing a lot more with much less is as considerably component of running business as attracting brand-new clients. The good news is, innovation could assist.Modern day technology could assist in making small to Mid sized companies IT a lot more reliable, as well as IT functions as terrific equalizers when man-hours as well as resources are limited. The consumerization of IT as well as the cloud solutions change are particularly helpful for local business, supplying an aiding hand without large financial investments in time or cash.Modern technology additionally could be a price facility, and also tiny companies require to see that they maintain their IT budget plans in check.

1. Take advantage of cloud solutions

While cloud solutions are usually associated to leasing, as well as renting out is consistently a lot more costly compared to finding outright, the expense financial savings originated from not needing to preserve specific equipment or software application, and also not needing to pay for the workers to update as well as keep it. When top priorities change or real usage situations confirm various compared to anticipated, the capability to pay-as-you-go additionally reduces down on unneeded assets.

Concentrate on web site, data backup as well as high accessibility initially, after that relocate applications to shadow company.

Local business could make use of cost-free starter variations of cloud software program, also, considering that usually the totally free versions are suffice for local business requirements.Obtain prepared for some substantial expense financial savings if your IT systems still are partly or totally on-premise as software program you mount on a computer system.Shift as much as you can to the cloud as feasibly possible. We are now in the golden era of cloud-based software application. Company devices that were once readily available to large business are economical as well as now easily accessible to companies of all dimensions.

A Constellation Research study claims very first relocating e-mail, storage space, internet site, advertising and marketing automation, advancement procedures and also screening to the cloud.

2. Go open source.

Free, area software application when was associated with insufficient or substandard remedies, yet those days are gone. Software program that local business do not relocate to the cloud could generally be changed with cost-free, open source remedies that supply the exact same capability however without the price.

It’s okay to utilize open source software as well as complimentary solutions if they fit your demands, yet simply keep in mind that they will not pay attention to your demands in the future due to the fact that you’re not paying them,  but they can work well.

Open  source software application could minimize IT expenses, yet maintain use standard as well as prevent the lure to personalize the open source remedies or depend on them for mission-critical company features.The one caution is understanding the restrictions of “cost-free” software application.3. Maintain it straightforward.

While the best IT arrangement may seem great, it draws time and also sources that are a lot better invested in other places. Search for an 80 percent option that finishes the job as opposed to the ideal option that calls for personalization or several options interacting together.

Attempt not to over-customize software application as well as modern technology, Discover the most effective fit initially then function from there.

Mentioning modification, simply prevent IT personalization typically for reduced IT prices.

Small companies could reduce their IT budget plans by minimizing innovation dependence to the least variety of systems, also when this comes with the expense of best-of-breed. For smaller companies, software application collections such as ZoHo make considerably a lot more feeling.

4. Supply existing use frequently.

Local business owners typically overstate their readiness to alter practices as well as embrace brand-new devices, Small company proprietors ought to see to it that they are visiting maximize the software program solutions they spend for.

When the demand has actually been lowered or removed, it is simpler compared to ever before to bring in modern technology as well as solutions to the life of a company as well as maintain paying for those solutions also. Remaining on leading of real innovation usage could aid cut unnecessary cloud options and also price.

Be practical concerning real requirements as well as routines just before spending in modern technology in the initial location, be it an internet solution, bodily gadget or boxed software application option.

5. Employ freelance.

Local business could do much more with a lot less via the marketplace of independent proficiency, as well as this likewise allows them to just spend for exactly what they in fact require.

Modern technology has actually never ever been a better component of the typical little company compared to it is today. The IT spending plan does not require to mirror this fact, nevertheless, many thanks to the accessibility of choices on the market. If a little company recognizes its demands as well as maintains it basic, there’s lots of space for reducing its IT spending plan.

The use of freelance solutions like oDesk or Elance, permits you to gain access to skilled as well as assessed specialists just before you determine if you desire them on the group for full time job.

We are now in the gold age of cloud-based software application. Company devices that were as soon as simply offered to really huge business are economical and also now available to companies of all dimensions.

The modern technology a company selects is simply component of the price, and also small companies could suffice expenses and also bring in experience at the very same time by outsourcing their IT workers should the hill of freelance as well as part-time employees promoting their solutions on the net.

Innovation has actually never ever been a majority of the typical small company compared to it is today. The IT spending plan does not have to show this fact, nonetheless, many thanks to the accessibility of choices on the marketplace. There’s lots of space for diminishing its IT spending plan if a little company recognizes its demands and also maintains it straightforward