There are a lot of key driving factors a business owner should look at when considering changes to their voice and Data service. One of the main one’s is converging both voice and data networks is the cost savings. It’s true, that money can be saved, when you deploy the right VoIP telephone solution for your company, and this reduction can be seen in almost every area: from installation and management time as well as costs to ongoing toll and equipment lease charges.

VoIP telephony can help your organization get a competitive advantage in your market, as well as boost employee productivity, while enhancing customer service. But, there are a few important things to consider and analyze when deciding on right solution, and those include:

• The initial costs such as equipment costs, which include the cost of the infrastructure equipment (voice switches) and handsets (analog or IP telephones or a mix of both);
• operational startup costs, including the time and resources it takes to plan, install and troubleshoot the solution once it is deployed; and finally, maintenance costs, which includes the cost of labor to maintain the equipment plus whatever costs must be paid to the solution vendor for maintenance and upgrades.

These few highlight the benefits of VoIP telephony and we at Randercom can go into more detail over all the costs in in orderto help you make a decisions about your possible deployment.

The benefits of IP Telephony
• Vendor evaluation
• The implementation calendar
• Ensuring reliability
• Devices and interfaces
• Security
• Mobility
• Quality of service
• Outsourced IP Telephony
• Ease of use
• Proof points

The cost savings with Voip Service for Business

When you take into consideration what most companies pay for local and long-distance calling, you wouldn’t see a huge need to move from legacy to IP telephony, necessarily.

Savings for most enterprise networks come from the consolidation of the voice and data networks by reducing the need to have more circuits installed, using fewer circuits from the public switched telephone network PSTN). Can dramatically reduce costs.

Other large savings, over the circuit cost savings, as mentioned earlier, is that an VoIP infrastructure requires less time for adds, moves, and changes or (MACs) and usually eliminates the need to pay an outside vendor complete them.

Moving an VoIP telephone or adding a new user, simply entails carrying out a quick and simple web based action. Unlike that of a traditional PBX systems, where moving an employee can cost hundreds of dollars in labor.

All of these cost savings are tremendously appealing characteristics of IP telephony. When you add to them the features that are available for employees, contact centers and receptionists, it quickly becomes obvious that IP telephony is going to continue winning converts.

The added capabilities of VOIP

Call centers in many businesses today are extremely expensive because of dedicated buildings that are often used to accommodate the number of staff members needed to be housed, and when a company needs to add additional Call centers reps, traditional PBX-based phone systems must also grow in blocks because ports are bought in groups, rather than scaling seamlessly with each new hire.

This makes a contact center very expensive to maintain and grow. However, with an VoIP solution, a contact center can grow one phone at a time and contact centers can span several buildings across many states. There is no longer a need for one huge building to house all of the contact center agents.

In addition, you are able to leverage expertise across entire organizations, rather than hoping to find a highly skilled team in one location to answer incoming inquiries over multiple communication channels including voice, web-chat and email. With an IP telephony solution, users can sign in from wherever they are (even at home) and is instantly online and available as part of the contact center team.

The customer service advantage of Voip Solutions

IP telephony offers organizations a tremendous customer service value-add. First off, VoIP telephony systems provide detailed information right at the time a call comes in by screen popping data for the agent. This information can include the most basic of information, such as caller ID information and by integrating specific business applications with the VoIP telephony system, more detailed information can be shown on their computer screen, including a caller’s buying patterns, account status, and much more.
The productivity boosts

VoIP telephone solutions boost productivity by transforming a company’s desktop
application, such as Microsoft Outlook, into a multi-media communications center for
integrated messaging, providing such features as directory dialing, contact screen pop, caller ID, call waiting, and calendar integration.

Company employees have more control over both their voice and e-mail messages, from one central system, and can collaborate with fellow employes by easily being able to forward and share information. IP telephony systems also reports a history of calls made and received, which is helpful in meeting various compliance regulations.

Sophisticated features include on-the-fly document sharing and dial-by-name capabilities. Workers are dialing one another, conferencing, transferring calls between locations, and changing their voice mail preferences all with the click of a mouse.

A businesses growth factor

IP telephony systems allow for quick and easy scalability to accommodate new locations or growth within existing locations, as well as the ability to add people one at a time as needed, rather than investing in equipment that will handle more than an organization needs at the time. Scalability benefits also work downward: when an organization reduces its staff count, it is simply a matter of removing those users’ profiles from the IP telephony solution. Companies are no longer tied to long leases for equipment that remains underutilized.
The management ease of Voip

The best VOIP telephone systems have very intuitive web browser based management, which allows a company to manage the entire system—from switches to voice mail, automated attendant, and desktop applications, from anywhere
They can access the network.
Ready to make the switch to VOIP?

VoIP telephone service is the way of the future, for a number of reasons. To learn more and see all the options and benefits for your business call us at Randercom
(920) 731-3944.

So you are starting to looking for a new cloud-based VoIP service and provider for your business, and bam you get inundated with a ton marketing material, funny buzzwords, and telecom carrier promises for what they can do for you. Slow down ! What you really need to do is approach the selection of a cloud VoIP solutions and provider that same way you would select any other major technology platform you want to get and integrate into your business.

Here are a list of five things your cloud VoIP provider won’t tell you.

1. We’re Part of the Commodity, Not your Solution

Before you begin shopping for business-grade hosted VoIP solutions, we can’t emphasize it enough the importance of doing a little upfront homework and analyze your actual requirements.
As cloud based VoIP grows, so do the “me, too” providers selling it, most likely and some most likely won’t be around for the long haul or even be able to support the changing technical requirements that businesses like your are now seeking. Therefore, you need to eliminate and rule out the commodity type VoIP carriers as early in the selection cycle as you can by using the following tactics:

• Know your business and technology requirements for cloud VoIP in your company.
• Do some Research of cloud VoIP vendors online.
• Seek out customer references for cloud VoIP providers you are considering.
• Know your current office telecom costs and trends for the past 12–18 months.

We can even provide you some information on how to choose a partner, not a cheap vendor. Some great advice to follow when choosing a cloud VoIP vendor.

2. A providers Cloud VoIP Solution may not work with your company’s Firewall
When considering which cloud VoIP solution you choose for your company, it’s very important to drill down and analyze all the potential issues you might encounter between your current network and the proposed cloud VoIP platform. Security needs to be a major deciding factor in your cloud VoIP platform requirements.

3. We pass off voice traffic to the Public Internet as soon as we can

Hosted VoIP providers may have a great call quality and experience during the sales and selling cycles but it can quickly shift if customer calls get pushed off to the public Internet, using a connecting and bandwidth that isn’t adequate enough for high quality service, where call quality can take a dive is bad internet. We can provide some recommendations and test the broadband connection before you make a choice and make the necessary recommendations before you make the move to one of the prospective VoIP providers:

Some things we look at are:

• Business-class access that bases the bandwidth of the circuit on the call quantity, codec used, and bandwidth for data traffic
• A private, secure, multiple-protocol label switching network carrying voice traffic on the VoIP provider’s private network to guarantee bidirectional call quality
• Quality of service (QoS), with dynamic bandwidth allocation to guarantee high-level QoS through prioritizing voice over data traffic

4. Our Disaster Recovery Site is in the Same Geographic Area
Although there are no accepted VoIP provider practices for locating a disaster recovery (DR) site, you want to ask questions about the geographic location of your prospective cloud VoIP provider’s DR sites. A DR site in the same geographic area, on the same power grid, much less relying on the same Internet provider, may not do much good when a natural disaster or other calamity strikes.

5. Our Services Team is Contracted Out to a Third Party

In order to have the most effective implementation of service, as well as any troubleshooting, maintenance, and management of cloud VoIP require a dedicated professional services team, despite advancements in cloud technologies. Overdependence on contractors to support such a mission-critical platform as VoIP telephony can lead to continuity, turnover, and other issues around the availability of appropriately skilled staff to manage customer VoIP platforms.

Dealing with Cloud VoIP Vendors 101

Just like any other business technology change, when shopping for a VoIP platform it requires doing your research upfront, and above all, analyzing and documenting what your business and technical requirements are, so that you can control the proposed vendor conversations without wasting time during the vendor-selection process, or you can let us handle that for you.
At Randercom we have years of experience and expertise in helping companies get what they need, and since we work with over 70 top performing Telecom providers we know where to go to get the right service and can guide you to making the best choice for your companies exact requirements. One call to Randercom does it all !
Give us a call and we’ll do the rest (920) 731-3944

Access control security systems can serve as an effective control method at many small and medium-sized businesses. Company’s use these systems to protect your locations by controlling the access to authorized individuals and to limit access to critical areas of your operation. Major benefits of Access control security systems include the ability to provide detailed audit trail reporting, so you know who went where and when. We can assist you in configuring an access control system to protect your employees, property, equipment and valuable data from unauthorized individuals.
Randercom offers a range of electronic access control systems from leading manufacturers.
• Web-hosted applications powered allow complete management of your system on the web, for one to hundreds of locations.
• Special IP-enabled controllers can allow your access control system to extend easily to all parts of an enterprise with the appropriate degree of security at each door.
• Randercom can upgrade your existing system or create a new scalable system with built-in support.

Hosted and Managed Access Control

There are a lot of options in access control services, that can make your security investment work harder and enjoy all the benefits of a traditional access control system without the investment and IT support normally associated with them.
Hosted Access Control
With a Hosted platform you can enjoy all of the benefits of a traditional access control system with no hassle. Web hosted access control systems lets you administer the system and view site activity and associated video cameras from any computer or Smartphone that has Internet access. Stemming from one location and camera to hundreds of locations, you can administer access control permissions, add/remove access cards and even run standard activity reports—card holder reports, activity reports, door status reports and more—all without dedicated servers and IT backup required.
Our access control security solutions range from simple stand-alone entry-control business security systems to more complex systems with lots of card readers integrated with burglar alarm system devices and video badging.

No matter big or small Randercom can handle your business needs, we can design the security systems you’ll need for now—and in the future.

Effective Systems Integration

Integrating access control with your other security systems on your premise, such as video surveillance and intrusion detection, is another service that Randercom can provide, enhancing the overall value and efficiency of the security systems that you invest in.

Stand-Alone Access Control Systems

• Control Systems that utilize open industry standards
• Can support a wide range of authentication and reader types, including proximity cards, smart cards and biometrics
• Unlimited expandability and integration options
• Work with Windows®, Unix® and Linux® operating systems
• Include New digital technology provides wireless, wide-area networking for single, multiple and even remote facilities and doors
• Are Easy to use

Visitor Management Systems

Visitor management systems, you can help restrict unwanted entry by people such as schools by identifying and logging each visitor, volunteer and vendor, and you can check their indentity and identification card against federal and state crime databases for protection.
Visitor management systems can also provide the convenience of printing a temporary photo ID badge for the visitor, while providing security by making it difficult for the person checked in to give the visitor pass to another person.
If you are in the market for Security and access Control systems Contact Randercom at (920) 731-3944 and we will guide you through the process.

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