What VoIP and Unified Communications can Provide for Small Business in Green Bay Wisconsin

unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Green Bay small business can usually benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB will give the appearance of like a large business. Let’s look at some of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Green Bay Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC aren’t only passing fads: they have got proven they enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with regards to the number of lines and users you’ve got. SBs probably do not need an IP-based PBX and will communicate via an existing broadband line with minimal change.

With VoIP, businesses in Green Bay no more need a different switch: the machine itself does all the switching and routing internally. Enterprises may desire a separate IP-based PBX to the thousands of lines they require, but it’s not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and may place calls from your laptop or personal computer.

Better Support

PSTN lines are aging and receiving more expensive to fix and replace. These systems often function with a business model created for markets within the 20th century. With the evolution of business communications, you would like to go with something provider that understands your needs and may offer answers to help you improve your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology sold at competitive prices with VoIP and UC vendors. PSTN service providers have branched to offer high-speed Internet and cable service and might have VoIP plans it is possible to switch to and never have to change your current numbers.

Employee Friendly

With policies including bring your own personal device, many employees use their personal smartphones for business;NEC_working_together if you’ve a VoIP system which has a downloadable client app, the employees can take their office phone together and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line can be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP might be integrated together with your current system for web and mobile data use, and managing the portals because of these systems is not hard. Find me/follow me is a useful feature that enables employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and just because you’ve a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Green Bay Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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