What VoIP and Unified Communications can Provide for Small Business in Fond Du Lac Wisconsin

unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Fond Du Lac small business can be helped by some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and also other features, an SB can give the appearance of as a large business. Let’s look at some of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Fond Du Lac Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven that they can enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with respect to the number of lines and users you’ve. SBs more than likely do not need an IP-based PBX which enable it to communicate through an existing broadband line with minimal change.

With VoIP, businesses in Fond Du Lac will no longer need an outside switch: the machine itself does all of the switching and routing internally. Enterprises may require a separate IP-based PBX for your thousands of lines they need, but it’s not necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and may place calls from the laptop or pc.

Better Support

PSTN lines are aging and having more expensive to fix and replace. These systems often function on a business model created for markets inside the 20th century. With the evolution of business communications, you want to go with a service provider that understands your needs which enable it to offer methods to help you improve your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology offered by competitive prices with VoIP and UC vendors. PSTN providers have branched over to offer high-speed Internet and cable service and may also have VoIP plans you can actually switch to without needing to change your current numbers.

Employee Friendly

With policies like bring your own personal device, many employees use their personal smartphones for business;NEC_working_together if you might have a VoIP system having a downloadable client app, your workers can take their office phone together and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP may be integrated along with your current system for web and mobile data use, and managing the portals for these systems is not hard. Find me/follow me is a useful feature that allows employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is limitless, and merely because you have a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Fond Du Lac Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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