What VoIP and Unified Communications can Provide for Small Business in Dodge Wisconsin

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unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Dodge small business can benefit from some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these as well as other features, an SB can give the appearance of being a large business. Let’s look at a number of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Dodge Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC aren’t only passing fads: they have proven that they can enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you might have. SBs more than likely do not need an IP-based PBX and may communicate through an existing broadband line with minimal change.

With VoIP, businesses in Dodge don’t need a different switch: the device itself does each of the switching and routing internally. Enterprises may require a separate IP-based PBX to the thousands of lines they want, but this is not necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and can place calls coming from a laptop or desktop computer.

Better Support

PSTN lines are aging and achieving more expensive to fix and replace. These systems often function on the business model created for markets within the 20th century. With the evolution of business communications, you need to go with something provider that understands your needs and can offer solutions to help you increase your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology sold at competitive prices with other VoIP and UC vendors. PSTN providers have branched out to offer high-speed Internet and cable service and may even have VoIP plans you can easily switch to without having to change your current numbers.

Employee Friendly

With policies like bring your own personal device, many employees use their personal smartphones for business;NEC_working_together if you have a VoIP system using a downloadable client app, the employees can take their office phone using them and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly sufficient reason for minimal effort.

VoIP can be integrated along with your current system for web and mobile data use, and managing the portals because of these systems is simple. Find me/follow me is a useful feature that enables employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and simply because you have a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Dodge Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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