Downtime Disaster? Here’s How to Prep for Next Time

Downtime Disaster? Here's How to Prep for Next TimeDowntime can be a death sentence for small businesses. In the age of instant information and constant connection, a business can quickly lose customers, money, and market share when its website or network is down. Long-term, repeated downtime can lead to major business losses and employee dissatisfaction. But it doesn’t have to be this way. By preparing for downtime and investing in managed IT services, small businesses can avoid lost revenue and keep their businesses running smoothly.

RanderCom is the preferred managed IT service provider for small businesses in Appleton & Green Bay. We offer comprehensive managed IT services that help our clients prevent downtime and other IT issues. Contact us today to learn more about our managed IT services and how we can help your business avoid downtime disaster.

Understanding Downtime

Downtime is defined as any time when a computer, website, or network is unavailable or not functioning properly. Downtime can be caused by a variety of issues, including power outages, hardware or software failures, human error, hacking or viruses, and natural disasters.

While downtime can happen to any business at any time, small businesses are particularly vulnerable to the devastating effects of downtime. That’s because small businesses often don’t have the resources to quickly recover from an IT outage. They may not have an IT staff on hand to troubleshoot and fix problems, or they may not have a backup plan in place to keep their business running during an outage. As a result, even a short period of downtime can have a major impact on a small business.

 
The Cost of Downtime

The cost of downtime can be significant for any business, but it can be especially damaging for small businesses. In addition to lost revenue from productivity hours, businesses may also lose customers, miss sales opportunities, and incur additional expenses, such as overtime pay for employees.

According to the Ponemon Institute study, the average cost of downtime for a small business is $8,000 per minute. But the cost can be much higher for businesses that rely heavily on technology, such as e-commerce businesses. For example, Amazon has estimated that even a short period of downtime can cost them up to $5 million.

The Best Way to Prevent Downtime

The best way to prevent downtime is to invest in managed IT services. Managed IT services provide comprehensive support for all your business’s IT needs, including 24/7 monitoring and support, regular maintenance and updates, and backup and disaster recovery services.

With managed IT services like those provided to Wisconsin small businesses by RanderCom, you can rest assured that your business’s IT infrastructure is always running smoothly and that you have the support you need to quickly recover from any downtime event.

Other Benefits of Managed IT Services

In addition to preventing downtime, managed IT services can also help businesses save money and improve their overall productivity.

While managed IT services can be expensive, the cost relative to building out an internal IT team and infrastructure is generally much higher. And, by working with a managed IT company, you can rest easy knowing you aren’t investing your hard-earned money into solutions that won’t work with your business. A great managed IT company will consult with you, learn your business needs and goals, and tailor solutions to help you achieve those goals, enhance the productivity and satisfaction of your staff, and boost your business.

By keeping your business’s IT infrastructure up-to-date and efficient, managed IT services can help you avoid costly downtime events and maximize your employees’ time.

RanderCom: The Preferred Resource for Appleton & Green Bay

RanderCom is the preferred managed IT service provider for small businesses in Appleton & Green Bay. We offer comprehensive managed IT services that help our clients prevent downtime and other IT issues. We also offer a wide range of other IT services, including business phone systems, building alarms and access control, paging and intercom, and much more. Contact us today to learn more about our managed IT services and how we can help your business avoid downtime disaster.