What VoIP and Unified Communications can Provide for Small Business in Wausau Wisconsin

unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Wausau small business can benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and also other features, an SB can provide the appearance of as a large business. Let’s look at a number of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications may be the lifeline of Wausau Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have got proven that they can enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you have. SBs almost certainly do not need an IP-based PBX and may communicate with an existing broadband line with minimal change.

With VoIP, businesses in Wausau no longer need another switch: the device itself does each of the switching and routing internally. Enterprises may desire a separate IP-based PBX for your thousands of lines they require, but it’s not necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and may place calls from your laptop or computer.

Better Support

PSTN lines are aging and achieving more expensive to correct and replace. These systems often function over a business model made for markets within the 20th century. With the evolution of business communications, you want to go with something provider that understands your needs which enable it to offer answers to help you improve your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology offered by competitive prices to other VoIP and UC vendors. PSTN agencies have branched to offer high-speed Internet and cable service and may also have VoIP plans it is simple to switch to and never have to change your current numbers.

Employee Friendly

With policies like bring your individual device, many employees use their personal smartphones for business;NEC_working_together if you’ve got a VoIP system which has a downloadable client app, the employees can take their office phone using them and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP might be integrated with your current system for web and mobile data use, and managing the portals of those systems is easy. Find me/follow me is often a useful feature that allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages might be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and because you’ve got a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Wausau Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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