What VoIP and Unified Communications can Provide for Small Business in Oxford Wisconsin

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unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Oxford small business can be helped by some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these and also other features, an SB will give the appearance of being a large business. Let’s look at some of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Oxford Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have proven they enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you have. SBs probably do not need an IP-based PBX and can communicate through an existing broadband line with minimal change.

With VoIP, businesses in Oxford no more need a separate switch: it itself does all of the switching and routing internally. Enterprises may need a separate IP-based PBX to the thousands of lines they want, but it’s not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance control over call forwarding, mailbox, etc., which enable it to place calls from your laptop or personal computer.

Better Support

PSTN lines are aging and becoming more expensive to repair and replace. These systems often function with a business model suitable for markets inside the 20th century. With the evolution of business communications, you need to go with an email finder service provider that understands your needs and will offer solutions to help you enhance your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology sold at competitive prices with VoIP and UC vendors. PSTN agencies have branched over to offer high-speed Internet and cable service and might have VoIP plans you can easily switch to and never have to change your current numbers.

Employee Friendly

With policies such as bring your own personal device, many employees use their personal smartphones for business;NEC_working_together if you’ve got a VoIP system which has a downloadable client app, the workers can take their office phone using them and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line might be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP might be integrated with your current system for web and mobile data use, and managing the portals of these systems is easy. Find me/follow me can be a useful feature that enables employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages might be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and merely because you might have a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Oxford Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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