What VoIP and Unified Communications can Provide for Small Business in Madison Wisconsin
Unified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Madison small business can benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can give the appearance of as a large business. Let’s look at a few of the basic ways VoIP can make a huge difference in communications for SBs.
Telephony Simplified
Communications will be the lifeline of Madison Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve got proven that they enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you’ve got. SBs more than likely do not need an IP-based PBX and can communicate via an existing broadband line with minimal change.
With VoIP, businesses in Madison no longer need an outside switch: the device itself does all the switching and routing internally. Enterprises may have to have a separate IP-based PBX for your thousands of lines they want, but this is simply not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and will place calls coming from a laptop or personal computer.
Better Support
PSTN lines are aging and having more expensive to correct and replace. These systems often function on a business model suitable for markets within the 20th century. With the evolution of business communications, you want to go with something provider that understands your needs and may offer methods to help you boost your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology sold at competitive prices along with other VoIP and UC vendors. PSTN providers have branched in the market to offer high-speed Internet and cable service and might have VoIP plans it is simple to switch to and never have to change your current numbers.
Employee Friendly
With policies such as bring your own personal device, many employees use their personal smartphones for business;
if you’ve got a VoIP system using a downloadable client app, the workers can take their office phone with these and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly along with minimal effort.
VoIP can be integrated together with your current system for web and mobile data use, and managing the portals because of these systems is straightforward. Find me/follow me can be a useful feature which allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and just because you have a SB doesn’t mean you can’t afford to benefit from these technologies.
[ssvideo keyword=”Unified Communications” title=”VOIP Service in Madison”]
Randercom specializes in assisting Madison Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.
[weather city=”Madison” state=”Wisconsin”]
[sspostsincat category=”Wisconsin”]
