What VoIP and Unified Communications can Provide for Small Business in Highland Wisconsin

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unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Highland small business can be helped by some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB may give the appearance of as a large business. Let’s look at many of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Highland Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not only passing fads: they’ve proven that they enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you’ve. SBs most likely do not need an IP-based PBX and may communicate via an existing broadband line with minimal change.

With VoIP, businesses in Highland don’t need another switch: it itself does all the switching and routing internally. Enterprises may need a separate IP-based PBX for the thousands of lines they want, but this isn’t necessary for SBs because VoIP provides many features which might be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and can place calls coming from a laptop or desktop computer.

Better Support

PSTN lines are aging and becoming more expensive to fix and replace. These systems often function with a business model made for markets inside 20th century. With the evolution of business communications, you need to go with something provider that understands your needs and may offer ways of help you boost your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology sold at competitive prices with other VoIP and UC vendors. PSTN agencies have branched out to offer high-speed Internet and cable service and may also have VoIP plans it is simple to switch to without having to change your current numbers.

Employee Friendly

With policies for example bring your own device, many employees use their personal smartphones for business;NEC_working_together if you might have a VoIP system which has a downloadable client app, your employees can take their office phone with these and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP could be integrated together with your current system for web and mobile data use, and managing the portals because of these systems is simple. Find me/follow me is often a useful feature that enables employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and merely because you might have a SB doesn’t mean you can’t afford to benefit from these technologies.

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Randercom specializes in assisting Highland Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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