What VoIP and Unified Communications can Provide for Small Business in Cambridge Wisconsin

unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Cambridge small business can usually benefit from some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can provide the appearance of being a large business. Let’s look at a number of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Cambridge Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC are not only passing fads: they have got proven they enhance the way clients are handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with regards to the number of lines and users you have. SBs most likely do not need an IP-based PBX and can communicate with an existing broadband line with minimal change.

With VoIP, businesses in Cambridge will no longer need another switch: the device itself does every one of the switching and routing internally. Enterprises may need a separate IP-based PBX for that thousands of lines they require, but this is simply not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and may place calls from your laptop or pc.

Better Support

PSTN lines are aging and becoming more expensive to mend and replace. These systems often function on the business model made for markets within the 20th century. With the evolution of business communications, you want to go with a service provider that understands your needs and may offer methods to help you boost your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology sold at competitive prices with VoIP and UC vendors. PSTN providers have branched over to offer high-speed Internet and cable service and may also have VoIP plans it is possible to switch to without needing to change your current numbers.

Employee Friendly

With policies such as bring your own device, many employees use their personal smartphones for business;NEC_working_together if you’ve got a VoIP system with a downloadable client app, the employees can take their office phone with these and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line may be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP may be integrated with your current system for web and mobile data use, and managing the portals of these systems is straightforward. Find me/follow me can be a useful feature which allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages might be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and merely because you have a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Cambridge Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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