Should You Build an IT Department or Hire a Managed IT Service?

Should You Build an IT Department or Hire a Managed IT Service?When it comes to building out the IT (information technology) landscape for your business, there are a lot of factors to consider. One of the biggest decisions you’ll have to make is whether you should build your own internal IT department or hire a managed IT service. Both options have their benefits, but which one is right for you?

At RanderCom, we help small and mid-sized businesses in Green Bay and Appleton with expert managed IT services. In this blog post, we’ll discuss what an IT department is and the various functions it covers. We’ll also talk about the benefits of hiring a managed IT service like RanderCom to support your small or medium-sized business.

Understanding IT 

An IT (information technology) department is responsible for managing all of the hardware, software, networks, data, and online security for a business. From choosing the right products and vendors to implementing, updating, and troubleshooting, the IT department covers many functions crucial to business success. This includes ensuring that all devices are properly configured and secured, as well as providing support to employees and/or customers who need help with their technology. An IT department may also be responsible for collecting, organizing, storing, and mining customer or user data. IT professionals might be expected to provide data insights and analytics that add value to business strategy.

Internal IT vs. Managed IT

Now that we know what an IT department does, let’s talk about when it makes sense to build one internally. Building an internal IT department for a business often means hiring a full-time team of experienced professionals and dedicating a significant budget to ensure they have the access and resources they need to succeed. Doing this makes a lot of sense for a large company with complex technology needs and an equally large budget.

However, if you have a small or medium-sized business with relatively simple technology needs, then you may not need an entire department dedicated to IT. In this case, it may be more cost-effective to hire a managed IT service like RanderCom.

What is a Managed IT Service?

A managed IT service is a third-party provider that offers IT support to businesses on a contract basis. This means that you pay a regular fee for access to experienced IT professionals who can help you with all of your technology needs. Managed IT covers all of the functions of an internal IT department, including tech support; hardware consulting, purchasing, troubleshooting, and upgrading; software management; network configuration; server maintenance; online security; and more. Managed IT companies like RanderCom also offer a full spectrum of other business tech needs, like business phone systems, access control and building alarms, security systems, and more.

There are many benefits of hiring a managed IT service like RanderCom, including: 

  • Access to experienced IT professionals without the need to hire, train, and retain full-time staff.
  • Ability to scale up or down as needed, depending on your business’s changing needs.
  • A fee scale that is often more cost-effective than an internal IT department.
  • Fast response times and proactive support to keep your business running smoothly.
  • Up-to-the-moment expertise and consulting on the latest hardware and software.
  • Support to keep your business engaged with emerging trends.

So, if you’re ready to take the next step and hire a managed IT service for your Appleton, Green Bay, or Wisconsin business, RanderCom is a great option. We can provide you with the support you need to keep your business running smoothly, without breaking the bank. Looking for managed IT support in Green Bay or Appleton? Contact RanderCom today.