Unified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Whitehall small business can be helped by some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can give the appearance of like a large business. Let’s look at some of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications may be the lifeline of Whitehall Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven they enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you’ve. SBs more than likely do not need an IP-based PBX which enable it to communicate using an existing broadband line with minimal change.

With VoIP, businesses in Whitehall no more need a separate switch: the device itself does all the switching and routing internally. Enterprises may desire a separate IP-based PBX for your thousands of lines they desire, but this isn’t necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and can place calls from your laptop or personal computer.

Better Support

PSTN lines are aging and achieving more expensive to fix and replace. These systems often function on a business model created for markets in the 20th century. With the evolution of business communications, you would like to go with an email finder service provider that understands your needs and can offer methods to help you improve your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology available at competitive prices along with other VoIP and UC vendors. PSTN companies have branched to offer high-speed Internet and cable service and might have VoIP plans it is simple to switch to and never having to change your current numbers.

Employee Friendly

With policies including bring your own device, many employees use their personal smartphones for business; if you’ve got a VoIP system using a downloadable client app, the employees can take their office phone together and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP can be integrated along with your current system for web and mobile data use, and managing the portals of those systems is simple. Find me/follow me is a useful feature that allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages may be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is limitless, and just because you’ve got a SB doesn’t mean you can’t afford to benefit from these technologies.

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Randercom specializes in assisting Whitehall Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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