Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. White Lake small business can be helped by some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can give the appearance of like a large business. Let’s look at a number of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of White Lake Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC aren’t only passing fads: they have proven that they can enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with respect to the number of lines and users you have. SBs most likely do not need an IP-based PBX and can communicate using an existing broadband line with minimal change.

With VoIP, businesses in White Lake will no longer need a different switch: the device itself does all the switching and routing internally. Enterprises may have to have a separate IP-based PBX to the thousands of lines they desire, but it’s not necessary for SBs because VoIP provides many features which might be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance control over call forwarding, mailbox, etc., and will place calls from a laptop or desktop computer.

Better Support

PSTN lines are aging and having more expensive to fix and replace. These systems often function on the business model designed for markets inside 20th century. With the evolution of business communications, you need to go with something provider that understands your needs which enable it to offer solutions to help you improve your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology offered by competitive prices with VoIP and UC vendors. PSTN service providers have branched to offer high-speed Internet and cable service and may even have VoIP plans you can actually switch to and never having to change your current numbers.

Employee Friendly

With policies like bring your individual device, many employees use their personal smartphones for business; if you might have a VoIP system which has a downloadable client app, the workers can take their office phone with them and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly with minimal effort.

VoIP can be integrated using your current system for web and mobile data use, and managing the portals of those systems is simple. Find me/follow me can be a useful feature that permits employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and simply because you might have a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting White Lake Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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