Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Westby small business can be helped by some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these as well as other features, an SB will give the appearance of like a large business. Let’s look at a number of the basic ways VoIP can certainly produce a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Westby Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven which they enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you’ve got. SBs probably do not need an IP-based PBX and will communicate with an existing broadband line with minimal change.

With VoIP, businesses in Westby no longer need a separate switch: the system itself does all of the switching and routing internally. Enterprises may need a separate IP-based PBX to the thousands of lines they require, but this is not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., which enable it to place calls from the laptop or computer.

Better Support

PSTN lines are aging and becoming more expensive to fix and replace. These systems often function with a business model designed for markets within the 20th century. With the evolution of business communications, you need to go with something provider that understands your needs which enable it to offer answers to help you improve your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology offered at competitive prices along with other VoIP and UC vendors. PSTN agencies have branched out to offer high-speed Internet and cable service and might have VoIP plans you can easily switch to without having to change your current numbers.

Employee Friendly

With policies including bring your personal device, many employees use their personal smartphones for business; if you’ve got a VoIP system using a downloadable client app, your employees can take their office phone with them and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP can be integrated together with your current system for web and mobile data use, and managing the portals of these systems is straightforward. Find me/follow me is often a useful feature that allows employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and merely because you have a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Westby Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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