Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Waunakee small business can benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB will give the appearance of like a large business. Let’s look at a few of the basic ways VoIP can certainly produce a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Waunakee Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven which they enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you’ve got. SBs probably do not need an IP-based PBX and may communicate through an existing broadband line with minimal change.

With VoIP, businesses in Waunakee no longer need an outside switch: the machine itself does all the switching and routing internally. Enterprises may have to have a separate IP-based PBX to the thousands of lines they desire, but this is simply not necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and can place calls from a laptop or desktop computer.

Better Support

PSTN lines are aging and receiving more expensive to mend and replace. These systems often function on the business model suitable for markets within the 20th century. With the evolution of business communications, you want to go with a service provider that understands your needs and will offer methods to help you boost your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology offered at competitive prices with VoIP and UC vendors. PSTN service providers have branched out to offer high-speed Internet and cable service and may also have VoIP plans it is simple to switch to and never having to change your current numbers.

Employee Friendly

With policies like bring your own personal device, many employees use their personal smartphones for business; if you have a VoIP system having a downloadable client app, the workers can take their office phone using them and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP can be integrated along with your current system for web and mobile data use, and managing the portals for these systems is simple. Find me/follow me can be a useful feature which allows employees for calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and just because you have a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Waunakee Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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