Unified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Sun Prairie small business can benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can provide the appearance of as being a large business. Let’s look at a number of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications may be the lifeline of Sun Prairie Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven which they enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you’ve got. SBs most likely do not need an IP-based PBX and will communicate with an existing broadband line with minimal change.

With VoIP, businesses in Sun Prairie no longer need a separate switch: the system itself does every one of the switching and routing internally. Enterprises may desire a separate IP-based PBX for the thousands of lines they want, but this is not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and may place calls from your laptop or desktop computer.

Better Support

PSTN lines are aging and becoming more expensive to repair and replace. These systems often function over a business model designed for markets inside 20th century. With the evolution of business communications, you want to go with a service provider that understands your needs and may offer ways of help you increase your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology available at competitive prices along with other VoIP and UC vendors. PSTN companies have branched out to offer high-speed Internet and cable service and may also have VoIP plans you can easily switch to and never having to change your current numbers.

Employee Friendly

With policies such as bring your own device, many employees use their personal smartphones for business; if you have a VoIP system using a downloadable client app, the workers can take their office phone with these and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly sufficient reason for minimal effort.

VoIP could be integrated with your current system for web and mobile data use, and managing the portals for these systems is easy. Find me/follow me is a useful feature that allows employees for calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is limitless, and because you have a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Sun Prairie Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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