Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Sturtevant small business can be helped by some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB may give the appearance of as a large business. Let’s look at a few of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Sturtevant Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve got proven that they enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you have. SBs probably do not need an IP-based PBX which enable it to communicate with an existing broadband line with minimal change.

With VoIP, businesses in Sturtevant will no longer need a separate switch: the device itself does each of the switching and routing internally. Enterprises may require a separate IP-based PBX for that thousands of lines they need, but this is not necessary for SBs because VoIP provides many features which might be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance control over call forwarding, mailbox, etc., and will place calls coming from a laptop or computer.

Better Support

PSTN lines are aging and becoming more expensive to repair and replace. These systems often function over a business model created for markets in the 20th century. With the evolution of business communications, you would like to go with a service provider that understands your needs and will offer methods to help you boost your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology available at competitive prices with VoIP and UC vendors. PSTN companies have branched out to offer high-speed Internet and cable service and might have VoIP plans it is simple to switch to and never having to change your current numbers.

Employee Friendly

With policies such as bring your own device, many employees use their personal smartphones for business; if you’ve got a VoIP system using a downloadable client app, your workers can take their office phone with these and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP may be integrated along with your current system for web and mobile data use, and managing the portals of those systems is easy. Find me/follow me is often a useful feature that enables employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages may be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and just because you might have a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Sturtevant Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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