Unified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Stockbridge small business can benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB can provide the appearance of as being a large business. Let’s look at a few of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Stockbridge Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have proven that they can enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with regards to the number of lines and users you’ve got. SBs most likely do not need an IP-based PBX and will communicate via an existing broadband line with minimal change.

With VoIP, businesses in Stockbridge don’t need a separate switch: the system itself does all of the switching and routing internally. Enterprises may have to have a separate IP-based PBX for your thousands of lines they require, but this is simply not necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and can place calls from your laptop or pc.

Better Support

PSTN lines are aging and receiving more expensive to correct and replace. These systems often function over a business model made for markets within the 20th century. With the evolution of business communications, you want to go with a site provider that understands your needs and may offer ways of help you boost your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology available at competitive prices with other VoIP and UC vendors. PSTN providers have branched out to offer high-speed Internet and cable service and might have VoIP plans you can easily switch to and never have to change your current numbers.

Employee Friendly

With policies such as bring your personal device, many employees use their personal smartphones for business; if you have a VoIP system with a downloadable client app, the workers can take their office phone using them and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line can be forwarded to a mobile phone seamlessly with minimal effort.

VoIP may be integrated together with your current system for web and mobile data use, and managing the portals of those systems is straightforward. Find me/follow me can be a useful feature that enables employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages may be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is limitless, and because you’ve a SB doesn’t mean you can’t afford to benefit from these technologies.

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Randercom specializes in assisting Stockbridge Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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