Unified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Ridgeland small business can be helped by some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB will give the appearance of like a large business. Let’s look at some of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Ridgeland Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC are not only passing fads: they have got proven they enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you have. SBs most likely do not need an IP-based PBX and can communicate using an existing broadband line with minimal change.

With VoIP, businesses in Ridgeland no longer need an outside switch: it itself does all of the switching and routing internally. Enterprises may need a separate IP-based PBX to the thousands of lines they need, but this is simply not necessary for SBs because VoIP provides many features which might be challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and may place calls from the laptop or personal computer.

Better Support

PSTN lines are aging and receiving more expensive to repair and replace. These systems often function over a business model made for markets inside 20th century. With the evolution of business communications, you wish to go with an email finder service provider that understands your needs and will offer methods to help you increase your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology offered by competitive prices with VoIP and UC vendors. PSTN service providers have branched out to offer high-speed Internet and cable service and may also have VoIP plans you can actually switch to and never having to change your current numbers.

Employee Friendly

With policies including bring your own device, many employees use their personal smartphones for business; if you’ve got a VoIP system using a downloadable client app, the employees can take their office phone with them and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP can be integrated using your current system for web and mobile data use, and managing the portals because of these systems is simple. Find me/follow me is a useful feature that allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages may be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and just because you’ve a SB doesn’t mean you can’t afford to take advantage of these technologies.

[ssvideo keyword=”Unified Communications” title=”VOIP Solutions in Ridgeland”]

Randercom specializes in assisting Ridgeland Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

[weather city=”Ridgeland” state=”Wisconsin”]

[sspostsincat category=”Wisconsin”]