Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Richfield small business can benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and also other features, an SB will give the appearance of as being a large business. Let’s look at some of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Richfield Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have got proven that they can enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you’ve. SBs most likely do not need an IP-based PBX which enable it to communicate with an existing broadband line with minimal change.

With VoIP, businesses in Richfield no more need an outside switch: it itself does all of the switching and routing internally. Enterprises may desire a separate IP-based PBX for that thousands of lines they need, but this isn’t necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and can place calls from your laptop or personal computer.

Better Support

PSTN lines are aging and receiving more expensive to mend and replace. These systems often function on a business model designed for markets inside the 20th century. With the evolution of business communications, you wish to go with a service provider that understands your needs and will offer methods to help you boost your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology offered by competitive prices to other VoIP and UC vendors. PSTN service providers have branched over to offer high-speed Internet and cable service and may also have VoIP plans you can easily switch to without having to change your current numbers.

Employee Friendly

With policies including bring your personal device, many employees use their personal smartphones for business; if you have a VoIP system which has a downloadable client app, your workers can take their office phone with these and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly with minimal effort.

VoIP could be integrated together with your current system for web and mobile data use, and managing the portals of those systems is simple. Find me/follow me is often a useful feature that allows employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and merely because you’ve got a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Richfield Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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