Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Randolph small business can usually benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can give the appearance of being a large business. Let’s look at a few of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Randolph Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have got proven that they can enhance the way clients are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you might have. SBs more than likely do not need an IP-based PBX and will communicate through an existing broadband line with minimal change.

With VoIP, businesses in Randolph no more need an outside switch: it itself does all of the switching and routing internally. Enterprises may need a separate IP-based PBX for the thousands of lines they want, but it’s not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance control over call forwarding, mailbox, etc., and can place calls from the laptop or computer.

Better Support

PSTN lines are aging and becoming more expensive to fix and replace. These systems often function on the business model made for markets inside the 20th century. With the evolution of business communications, you need to go with something provider that understands your needs and will offer methods to help you improve your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology sold at competitive prices to other VoIP and UC vendors. PSTN companies have branched in the market to offer high-speed Internet and cable service and may even have VoIP plans it is possible to switch to and never have to change your current numbers.

Employee Friendly

With policies including bring your personal device, many employees use their personal smartphones for business; if you’ve got a VoIP system with a downloadable client app, the employees can take their office phone with these and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line might be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP could be integrated with your current system for web and mobile data use, and managing the portals of those systems is simple. Find me/follow me is a useful feature which allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages might be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and simply because you might have a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Randolph Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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