Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Prairie Du Sac small business can be helped by some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and also other features, an SB can give the appearance of like a large business. Let’s look at many of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Prairie Du Sac Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC are not only passing fads: they’ve proven which they enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you have. SBs probably do not need an IP-based PBX which enable it to communicate through an existing broadband line with minimal change.

With VoIP, businesses in Prairie Du Sac no more need an outside switch: the machine itself does each of the switching and routing internally. Enterprises may require a separate IP-based PBX for the thousands of lines they desire, but this is simply not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., which enable it to place calls from a laptop or personal computer.

Better Support

PSTN lines are aging and achieving more expensive to fix and replace. These systems often function on a business model made for markets inside 20th century. With the evolution of business communications, you want to go with a site provider that understands your needs and will offer answers to help you increase your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology available at competitive prices with VoIP and UC vendors. PSTN agencies have branched out to offer high-speed Internet and cable service and might have VoIP plans it is simple to switch to and never having to change your current numbers.

Employee Friendly

With policies for example bring your own device, many employees use their personal smartphones for business; if you have a VoIP system which has a downloadable client app, your employees can take their office phone with these and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP could be integrated together with your current system for web and mobile data use, and managing the portals of these systems is straightforward. Find me/follow me is a useful feature that allows employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and because you’ve got a SB doesn’t mean you can’t afford to benefit from these technologies.

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Randercom specializes in assisting Prairie Du Sac Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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