Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Porterfield small business can benefit from some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these and also other features, an SB can give the appearance of like a large business. Let’s look at a few of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Porterfield Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven they enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with regards to the number of lines and users you’ve got. SBs most likely do not need an IP-based PBX and may communicate using an existing broadband line with minimal change.

With VoIP, businesses in Porterfield don’t need an outside switch: it itself does all of the switching and routing internally. Enterprises may have to have a separate IP-based PBX for the thousands of lines they require, but this isn’t necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and will place calls from the laptop or personal computer.

Better Support

PSTN lines are aging and receiving more expensive to fix and replace. These systems often function over a business model made for markets inside the 20th century. With the evolution of business communications, you need to go with something provider that understands your needs which enable it to offer solutions to help you increase your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology offered at competitive prices with VoIP and UC vendors. PSTN providers have branched to offer high-speed Internet and cable service and may also have VoIP plans you can easily switch to without having to change your current numbers.

Employee Friendly

With policies such as bring your own personal device, many employees use their personal smartphones for business; if you have a VoIP system with a downloadable client app, the workers can take their office phone using them and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP can be integrated using your current system for web and mobile data use, and managing the portals of those systems is straightforward. Find me/follow me can be a useful feature that enables employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and because you’ve a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Porterfield Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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