Unified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Plum City small business can usually benefit from some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB can give the appearance of as being a large business. Let’s look at some of the basic ways VoIP can certainly produce a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Plum City Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC aren’t only passing fads: they’ve proven which they enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you might have. SBs more than likely do not need an IP-based PBX and can communicate through an existing broadband line with minimal change.

With VoIP, businesses in Plum City don’t need a separate switch: the system itself does all the switching and routing internally. Enterprises may need a separate IP-based PBX to the thousands of lines they want, but this isn’t necessary for SBs because VoIP provides many features which might be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance control over call forwarding, mailbox, etc., which enable it to place calls coming from a laptop or computer.

Better Support

PSTN lines are aging and having more expensive to correct and replace. These systems often function over a business model designed for markets inside the 20th century. With the evolution of business communications, you wish to go with something provider that understands your needs and can offer solutions to help you increase your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology sold at competitive prices with other VoIP and UC vendors. PSTN providers have branched out to offer high-speed Internet and cable service and may also have VoIP plans you can actually switch to and never have to change your current numbers.

Employee Friendly

With policies like bring your own personal device, many employees use their personal smartphones for business; if you’ve got a VoIP system which has a downloadable client app, your employees can take their office phone with them and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line may be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP might be integrated with your current system for web and mobile data use, and managing the portals of those systems is not hard. Find me/follow me is a useful feature that allows employees for calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and just because you’ve got a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Plum City Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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