Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Pine River small business can usually benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB can provide the appearance of as a large business. Let’s look at many of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Pine River Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC aren’t only passing fads: they have got proven that they can enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you’ve got. SBs more than likely do not need an IP-based PBX and will communicate through an existing broadband line with minimal change.

With VoIP, businesses in Pine River no more need a separate switch: it itself does each of the switching and routing internally. Enterprises may require a separate IP-based PBX for the thousands of lines they require, but this isn’t necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., which enable it to place calls from the laptop or personal computer.

Better Support

PSTN lines are aging and having more expensive to mend and replace. These systems often function on the business model made for markets in the 20th century. With the evolution of business communications, you need to go with a site provider that understands your needs and will offer methods to help you increase your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology offered by competitive prices with other VoIP and UC vendors. PSTN service providers have branched out to offer high-speed Internet and cable service and may also have VoIP plans you can actually switch to without needing to change your current numbers.

Employee Friendly

With policies including bring your own device, many employees use their personal smartphones for business; if you have a VoIP system having a downloadable client app, your workers can take their office phone using them and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly with minimal effort.

VoIP may be integrated with your current system for web and mobile data use, and managing the portals of those systems is easy. Find me/follow me is really a useful feature that allows employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages might be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and because you’ve a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Pine River Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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