Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Mikana small business can benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB can give the appearance of like a large business. Let’s look at a few of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Mikana Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC aren’t only passing fads: they’ve proven they enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with respect to the number of lines and users you’ve. SBs most likely do not need an IP-based PBX which enable it to communicate through an existing broadband line with minimal change.

With VoIP, businesses in Mikana will no longer need another switch: the machine itself does every one of the switching and routing internally. Enterprises may need a separate IP-based PBX to the thousands of lines they desire, but this isn’t necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance control over call forwarding, mailbox, etc., and can place calls from the laptop or personal computer.

Better Support

PSTN lines are aging and achieving more expensive to correct and replace. These systems often function with a business model made for markets within the 20th century. With the evolution of business communications, you want to go with a site provider that understands your needs and will offer answers to help you increase your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology sold at competitive prices to other VoIP and UC vendors. PSTN service providers have branched over to offer high-speed Internet and cable service and may even have VoIP plans you can easily switch to and never have to change your current numbers.

Employee Friendly

With policies like bring your own device, many employees use their personal smartphones for business; if you might have a VoIP system with a downloadable client app, your employees can take their office phone together and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP may be integrated with your current system for web and mobile data use, and managing the portals for these systems is simple. Find me/follow me is often a useful feature that allows employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and because you’ve got a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Mikana Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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