Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Lowell small business can be helped by some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB will give the appearance of as a large business. Let’s look at many of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Lowell Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have proven that they can enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed by way of a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you have. SBs most likely do not need an IP-based PBX and will communicate with an existing broadband line with minimal change.

With VoIP, businesses in Lowell don’t need an outside switch: it itself does all of the switching and routing internally. Enterprises may require a separate IP-based PBX for the thousands of lines they want, but this is simply not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., and can place calls from your laptop or desktop computer.

Better Support

PSTN lines are aging and achieving more expensive to mend and replace. These systems often function over a business model designed for markets inside the 20th century. With the evolution of business communications, you want to go with something provider that understands your needs and can offer answers to help you improve your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology available at competitive prices with VoIP and UC vendors. PSTN providers have branched out to offer high-speed Internet and cable service and might have VoIP plans you can easily switch to without having to change your current numbers.

Employee Friendly

With policies like bring your own personal device, many employees use their personal smartphones for business; if you’ve a VoIP system having a downloadable client app, your employees can take their office phone together and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly with minimal effort.

VoIP could be integrated together with your current system for web and mobile data use, and managing the portals for these systems is simple. Find me/follow me is a useful feature that enables employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and merely because you have a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Lowell Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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