Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Houlton small business can usually benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB will give the appearance of being a large business. Let’s look at a few of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Houlton Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve got proven they enhance the way clients are handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with regards to the number of lines and users you have. SBs almost certainly do not need an IP-based PBX which enable it to communicate via an existing broadband line with minimal change.

With VoIP, businesses in Houlton no more need another switch: the system itself does each of the switching and routing internally. Enterprises may need a separate IP-based PBX for your thousands of lines they require, but this is not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and will place calls from the laptop or desktop computer.

Better Support

PSTN lines are aging and receiving more expensive to repair and replace. These systems often function over a business model created for markets inside 20th century. With the evolution of business communications, you want to go with a site provider that understands your needs and can offer answers to help you increase your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology available at competitive prices along with other VoIP and UC vendors. PSTN providers have branched out to offer high-speed Internet and cable service and may even have VoIP plans you can easily switch to without having to change your current numbers.

Employee Friendly

With policies including bring your own device, many employees use their personal smartphones for business; if you might have a VoIP system which has a downloadable client app, the workers can take their office phone with them and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP may be integrated along with your current system for web and mobile data use, and managing the portals for these systems is not hard. Find me/follow me is often a useful feature which allows employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is limitless, and merely because you have a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Houlton Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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