Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Grafton small business can benefit from some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can give the appearance of being a large business. Let’s look at some of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications may be the lifeline of Grafton Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not only passing fads: they have proven they enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you’ve. SBs almost certainly do not need an IP-based PBX and may communicate via an existing broadband line with minimal change.

With VoIP, businesses in Grafton will no longer need a separate switch: the device itself does all of the switching and routing internally. Enterprises may need a separate IP-based PBX for your thousands of lines they want, but this is not necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and can place calls coming from a laptop or personal computer.

Better Support

PSTN lines are aging and becoming more expensive to repair and replace. These systems often function over a business model suitable for markets within the 20th century. With the evolution of business communications, you wish to go with something provider that understands your needs and may offer answers to help you boost your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology available at competitive prices along with other VoIP and UC vendors. PSTN companies have branched over to offer high-speed Internet and cable service and might have VoIP plans you can actually switch to and never have to change your current numbers.

Employee Friendly

With policies like bring your individual device, many employees use their personal smartphones for business; if you might have a VoIP system which has a downloadable client app, the workers can take their office phone with these and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line can be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP might be integrated along with your current system for web and mobile data use, and managing the portals of these systems is simple. Find me/follow me is often a useful feature which allows employees for calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages may be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is limitless, and just because you’ve got a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Grafton Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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