Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Eleva small business can usually benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these as well as other features, an SB will give the appearance of like a large business. Let’s look at a number of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications may be the lifeline of Eleva Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have proven that they can enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with respect to the number of lines and users you have. SBs more than likely do not need an IP-based PBX and may communicate with an existing broadband line with minimal change.

With VoIP, businesses in Eleva no longer need an outside switch: the machine itself does all the switching and routing internally. Enterprises may have to have a separate IP-based PBX for your thousands of lines they require, but this is not necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., and may place calls from a laptop or computer.

Better Support

PSTN lines are aging and achieving more expensive to correct and replace. These systems often function on a business model created for markets inside 20th century. With the evolution of business communications, you need to go with a service provider that understands your needs and can offer solutions to help you enhance your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology available at competitive prices along with other VoIP and UC vendors. PSTN providers have branched in the market to offer high-speed Internet and cable service and might have VoIP plans it is possible to switch to and never having to change your current numbers.

Employee Friendly

With policies like bring your own device, many employees use their personal smartphones for business; if you’ve got a VoIP system which has a downloadable client app, the employees can take their office phone using them and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP could be integrated together with your current system for web and mobile data use, and managing the portals of these systems is easy. Find me/follow me is really a useful feature that enables employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages might be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and merely because you’ve got a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Eleva Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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