Unified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Edmund small business can be helped by some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB will give the appearance of as a large business. Let’s look at a few of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Edmund Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have proven that they can enhance the way clients are handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with respect to the number of lines and users you’ve got. SBs more than likely do not need an IP-based PBX and will communicate via an existing broadband line with minimal change.

With VoIP, businesses in Edmund no longer need a different switch: the device itself does each of the switching and routing internally. Enterprises may desire a separate IP-based PBX for your thousands of lines they require, but this isn’t necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., and can place calls from a laptop or desktop computer.

Better Support

PSTN lines are aging and receiving more expensive to mend and replace. These systems often function on the business model created for markets in the 20th century. With the evolution of business communications, you want to go with a site provider that understands your needs and may offer solutions to help you boost your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology offered by competitive prices to other VoIP and UC vendors. PSTN providers have branched over to offer high-speed Internet and cable service and may even have VoIP plans you can easily switch to and never having to change your current numbers.

Employee Friendly

With policies including bring your own personal device, many employees use their personal smartphones for business; if you have a VoIP system which has a downloadable client app, your employees can take their office phone with them and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP may be integrated with your current system for web and mobile data use, and managing the portals because of these systems is not hard. Find me/follow me is a useful feature that enables employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and because you have a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

[ssvideo keyword=”Unified Communications” title=”VOIP Service in Edmund”]

Randercom specializes in assisting Edmund Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

[weather city=”Edmund” state=”Wisconsin”]

[sspostsincat category=”Wisconsin”]