Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Dane small business can usually benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these as well as other features, an SB can provide the appearance of being a large business. Let’s look at a number of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Dane Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven that they can enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with respect to the number of lines and users you’ve got. SBs most likely do not need an IP-based PBX which enable it to communicate using an existing broadband line with minimal change.

With VoIP, businesses in Dane no more need a separate switch: the machine itself does all of the switching and routing internally. Enterprises may require a separate IP-based PBX for the thousands of lines they need, but this is simply not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs convey more control over call forwarding, mailbox, etc., and may place calls from your laptop or pc.

Better Support

PSTN lines are aging and having more expensive to repair and replace. These systems often function on the business model created for markets inside the 20th century. With the evolution of business communications, you want to go with something provider that understands your needs and will offer answers to help you improve your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology offered at competitive prices with VoIP and UC vendors. PSTN providers have branched out to offer high-speed Internet and cable service and may also have VoIP plans you can easily switch to and never having to change your current numbers.

Employee Friendly

With policies including bring your personal device, many employees use their personal smartphones for business; if you might have a VoIP system which has a downloadable client app, your employees can take their office phone with them and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line might be forwarded to a mobile phone seamlessly with minimal effort.

VoIP might be integrated together with your current system for web and mobile data use, and managing the portals because of these systems is simple. Find me/follow me is often a useful feature which allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages may be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and because you’ve got a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Dane Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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