Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Dallas small business can usually benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these as well as other features, an SB can give the appearance of like a large business. Let’s look at a few of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Dallas Wisconsin business, and VoIP and UC can provide a multitude of benefits over traditional phone lines. VoIP and UC aren’t only passing fads: they’ve proven that they enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you have. SBs most likely do not need an IP-based PBX and will communicate with an existing broadband line with minimal change.

With VoIP, businesses in Dallas don’t need an outside switch: the machine itself does each of the switching and routing internally. Enterprises may have to have a separate IP-based PBX for your thousands of lines they desire, but this is simply not necessary for SBs because VoIP provides many features that are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance control over call forwarding, mailbox, etc., and may place calls from the laptop or personal computer.

Better Support

PSTN lines are aging and becoming more expensive to repair and replace. These systems often function with a business model made for markets in the 20th century. With the evolution of business communications, you need to go with a site provider that understands your needs and can offer ways of help you increase your business. VoIP and UC vendors are next-generation suppliers that offer the most up-to-date technology offered by competitive prices along with other VoIP and UC vendors. PSTN service providers have branched over to offer high-speed Internet and cable service and may even have VoIP plans it is possible to switch to and never have to change your current numbers.

Employee Friendly

With policies such as bring your own device, many employees use their personal smartphones for business; if you’ve a VoIP system using a downloadable client app, your workers can take their office phone with them and truly separate work and home phones. VoIP also eases the whole process of forwarding calls. An office line may be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP can be integrated with your current system for web and mobile data use, and managing the portals of those systems is easy. Find me/follow me is really a useful feature which allows employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and because you have a SB doesn’t mean you can’t afford to reap the benefits of these technologies.

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Randercom specializes in assisting Dallas Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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