Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Columbus small business can benefit from some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these as well as other features, an SB can give the appearance of as being a large business. Let’s look at a few of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Columbus Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have proven that they can enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed by way of a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with regards to the number of lines and users you’ve got. SBs probably do not need an IP-based PBX and will communicate with an existing broadband line with minimal change.

With VoIP, businesses in Columbus will no longer need a different switch: it itself does every one of the switching and routing internally. Enterprises may need a separate IP-based PBX to the thousands of lines they want, but this is not necessary for SBs because VoIP provides many features which might be challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., and may place calls from a laptop or personal computer.

Better Support

PSTN lines are aging and becoming more expensive to repair and replace. These systems often function on a business model made for markets inside 20th century. With the evolution of business communications, you wish to go with a service provider that understands your needs which enable it to offer ways of help you increase your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology available at competitive prices along with other VoIP and UC vendors. PSTN agencies have branched out to offer high-speed Internet and cable service and may even have VoIP plans you can easily switch to without needing to change your current numbers.

Employee Friendly

With policies for example bring your personal device, many employees use their personal smartphones for business; if you might have a VoIP system using a downloadable client app, the employees can take their office phone with them and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line could be forwarded to a mobile phone seamlessly with minimal effort.

VoIP could be integrated together with your current system for web and mobile data use, and managing the portals because of these systems is easy. Find me/follow me is a useful feature that allows employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the requirement to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and because you’ve got a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Columbus Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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