Unified communications (UC) and voice over IP (VoIP) are not only for medium-sized businesses or enterprises. Colgate small business can usually benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB may give the appearance of as being a large business. Let’s look at a number of the basic ways VoIP can produce a huge difference in communications for SBs.

Telephony Simplified

Communications will be the lifeline of Colgate Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve got proven that they can enhance the way clients are handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you have. SBs more than likely do not need an IP-based PBX and may communicate via an existing broadband line with minimal change.

With VoIP, businesses in Colgate don’t need a different switch: the machine itself does all of the switching and routing internally. Enterprises may have to have a separate IP-based PBX for your thousands of lines they want, but it’s not necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., which enable it to place calls coming from a laptop or pc.

Better Support

PSTN lines are aging and achieving more expensive to correct and replace. These systems often function on the business model suitable for markets inside the 20th century. With the evolution of business communications, you wish to go with an email finder service provider that understands your needs and can offer answers to help you increase your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology offered at competitive prices with VoIP and UC vendors. PSTN providers have branched out to offer high-speed Internet and cable service and may even have VoIP plans you can actually switch to and never have to change your current numbers.

Employee Friendly

With policies including bring your personal device, many employees use their personal smartphones for business; if you might have a VoIP system with a downloadable client app, the workers can take their office phone using them and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line can be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP could be integrated using your current system for web and mobile data use, and managing the portals of these systems is straightforward. Find me/follow me can be a useful feature that permits employees to obtain calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages may be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems is endless, and merely because you’ve a SB doesn’t mean you can’t afford to make the most of these technologies.

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Randercom specializes in assisting Colgate Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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