Small & Mid-sized Business Focused
While we help businesses of all sizes with their phone system, security, and managed IT services in Appleton and surrounding communities, we specialize in supporting small and mid-sized businesses.
Effective and efficient information technology is critical to business success. Yet managing technology, staying up to date, and troubleshooting IT issues is a full time job. That’s why savvy small and medium sized businesses partner with RanderCom for IT support and managed IT services in Appleton, Oshkosh, Fond du Lac, and communities across northeastern Wisconsin.
Business technology and IT systems need to work for your business. That means they need to be reliable, efficient, dynamic, and comprehensive. The last thing you need are IT systems, hardware, and software that are a drain on your company’s monetary and staff resources. But IT issues are inevitable; that’s when you call RanderCom.
At RanderCom, we support small and medium sized businesses with expert managed IT services and IT support in Appleton and across northeastern Wisconsin with expert managed IT and IT support services setup and remote PC support, remote access configuration and setup, network router and switch configuration, firewall configuration and support, VPN setup, hardware configuration and support, printer support, server maintenance and new server build out, WiFi access point installation, software support, and more.
Whether you’re looking for a trusted IT provider or help with a specific aspect of your business technology, the experts at RanderCom can help.
Our IT Support & IT Managed Service Offerings
Network Router & Switch Configuration
Your business will be more successful with a network that is configured to meet your needs. Let us help set up your business network switches, routers, and wireless access points, connecting all your employees to achieve your communications objectives. Source fast and reliable internet, implement wifi network to keep your business online and connected.
Firewall Configuration & Support
Unfortunately, your business data and assets are always at risk and network security has never been more important. Effectively protecting your business information, data, and technology begins with establishing a strong firewall. RanderCom can support all aspects of firewall configuration, maintenance, upgrading, and troubleshooting. Provide tools for employee training, Auditing for any compliance needs, and security hardening for devices and accounts. Managed Anti-Virus/ Ransomware protection.
VPN Setup
Today’s move toward a more remote workforce means a greater need for secure connectivity across networks. A business VPN can help ensure your remote or branch employees can access the data, files, applications, and technology they need to do their jobs while remaining protected against data interception or malicious actors. We can consult with you on the right VPN for your network and perform VPN installation and setup.
Remote Access Configuration & Setup
Whether you have an entirely remote workforce, employees who travel as part of their jobs, team members who take their laptops home at night or a combination of the above, you need to ensure your team can securely access your network from anywhere. At RanderCom, we help businesses establish secure remote access connections for their employees no matter where they’re located.
Remote PC Support
Computer problems can stop your employees from doing their jobs, and waiting around for a technician visit is often not an option. At RanderCom, we can use a secure remote connection to diagnose, troubleshoot, and solve PC issues quickly and effectively so you can get back to business.
Hardware Configuration & Support
Make your hardware work for your business with the support of our experts at RanderCom. We will work with you to determine whether you have the hardware that meets your needs and how that hardware can best be configured to increase efficiency, improve performance, and drastically reduce downtime. PC setup and support, both on-site and remote. Server build-out and regular maintenance to keep your network secure.
PC Setup
Few businesses run without the help of computers, and most businesses need at least one computer per employee. Get the support you need in ensuring you have the right PC hardware and software to meet your business needs, and that they are configured in the most efficient way possible. At RanderCom, we provide setup support, remote PC support, and general troubleshooting for your network to ensure your business runs as smoothly as possible.
Printers (Laser & Label)
RanderCom can help ensure your business has the right printer or printers to meet your needs. Each industry uses printers for different functions, and you have options when it comes to selecting the right printers for your office. We can consult with you on your printer options, help with installation and setup, and provide ongoing printer maintenance support.
New Server Build-out
If you’re just getting your business up and running, one of the key components you will build out is your client/server network. Let the team at RanderCom help you establish a server that has the right balance of memory, storage, and processing power to support your employees and business goals. We can help with both the hardware and software components of your server build-out. Assist with using technology to help scale your business. Provide an excellent employee experience and reduce the need for legacy paper based processes.
Server Maintenance
A well-functioning server is critical to your business network, and server downtime can result in lost time, money, and client communication. At RanderCom, we take a proactive approach to server maintenance, ensuring your server is up-to-date and prepared to handle the needs of your network. This strategy results in significantly less downtime for our clients.
WiFi Access Point Installation & Setup
Your employees and visitors deserve a secure, reliable connection no matter where in your office they’re working, and WiFi access points are the way to achieve this. At RanderCom, we help businesses in the Fox Valley, including Appleton, Oshkosh, Green Bay, Door County, and surrounding communities install and set up WiFi access points that allow many devices to connect to their networks simultaneously.
Software Support
No matter what type of business you run, it’s highly likely you rely on several types of software to achieve your goals and meet the needs of your employees and customers. But that doesn’t mean your software always works the way you want it to. At RanderCom, we help our business clients with a wide range of software support services. Contact us today with questions and to learn more about how we can help you with your software. General software support and assistance, cloud based software support and Microsoft 365/ Google Workspace setup and maintenance.
Cyber Security
With increasingly sophisticated cyber threats popping up every day, having an effective combination of strategies and technologies in place can help protect your valuable data and keep your small business safe from attack. Whether you need help fixing a current problem, or coming up with a strategy to reduce your risk, Randercom can help.
General Troubleshooting & IT Support
No technology is perfect, and no business professional is perfect in their interactions with technology. But you don’t have to go it alone when it comes to managing day-to-day technology challenges. RanderCom is the trusted business partner for IT support in Appleton. We are a company of real people with real expertise in all aspects of small and medium-sized business technology and we can’t wait to support you.
Other RanderCom Services
In addition to managed IT and IT support services, we help businesses with business security cameras, managed IT services, IT support, access control, and building alarms in Appleton and communities across northeastern Wisconsin.
We Partner With the Top Industry Partners to Bring You the Best & Most Reliable IT Solutions
Why Work With RanderCom?
Affordable Technology Solutions
Your employees and customers deserve to interact with your business through reliable, convenient, and efficient technology systems. Let us help you find the technology you need at prices that won’t break the bank.
Locally Owned & Operated
We are a proud, local Appleton business that has served this community for more than 35 years! Learn how RanderCom can help your business with security, IT support, and business phone systems in Appleton and beyond.
One Stop Shop
At RanderCom, we do it all, from planning and consulting, to installation, implementation, maintenance, troubleshooting, and upgrading. When you work with RanderCom, you only need to make one call!
Emphasizing Quality & Integrity
We live every day by our core values: relationship-building and personalized attention to each and every client. We know that your needs are different from the business next door or down the street. Let us help you find quality, customized solutions for all your tech, phone, and security needs.
Products & Services
Managed IT Support & Service
Supporting businesses in northeastern Wisconsin with a wide range of expert IT support services, including network configuration, remote access connections, firewall setup, cyber security services, hardware and software, WiFi access points, general troubleshooting, and fully managed IT support. Learn more about our Appleton managed IT support services.
Business Phone Systems
Helping businesses meet their communications goals by selecting, installing, and managing business phone systems. Options include hosted VoIP, premise-based, and hybrid phone systems. Learn more about our business phone system offerings, including VoIP in Appleton and surrounding communities.
Surveillance
Protect your business from intrusion, theft, and vandalism with a customized business security system. We offer a variety of options to keep your business safe: business security cameras, alarms, access control, 24-hour monitoring, video feed access from mobile devices, and more. Learn more about how we can help you with business security systems in Appleton and beyond
Access Control
Don’t leave your business vulnerable with an old lock-and-key system. New access control technology lets you take control of your building security. RanderCom can help you with all your access control and building alarm needs, including key fob and card systems, 24-hour monitoring, network connected alarms, application-based systems, and much more. For more information about access control systems in Appleton
Voice & Data Services
Revolutionize the way your employees and customers communicate with you by upgrading your voice and data system. At RanderCom, we are experts at helping businesses convert to a convenient single system that provides exceptional phone call quality and easy connectivity. We offer SIP trunking technology, IP-based solutions, VoIP, and voice and data systems in Appleton and surrounding communities. Learn more about our voice and data services.
Paging & Intercom
Today’s paging and intercom technology is so advanced, it’s worth exploring your options if you’re still on an old analog system. At RanderCom, we know that schools and businesses in every industry have strict regulations for their mass notification systems, so we offer the best products from Valcom and Bogen to meet your exact needs. IP connectivity offers flexibility and enhanced security, while other innovative features allow you to customize your communications system. Learn more about our paging and intercom offerings here.
Cabling & Wiring
Nearly every technology and communications system in your business relies on a complicated network of cabling and wiring. Each of these systems needs to be configured to ensure maximum efficiency and connectivity to other systems. At RanderCom, we support businesses of all types with their entire cabling and wiring network. From installation to maintenance, troubleshooting to upgrades, we can help you with low voltage, data transmission, and all other types of cabling and wiring. Learn more about our cabling and wiring services by clicking here.
Maintenance & Tech Support
At RanderCom, we can help you with the entire spectrum of system installation, maintenance, and upgrading needs. We specialize in VoIP and phone system solutions; security, access control, and alarm systems; managed IT support and IT services, and more. Learn more about how we can help your business maintain and troubleshoot your data and communications systems.
What Our Clients Have to Say
5.0 rating out of 29 reviews
Randercom was simply amazing to do business with. They took my dream and evolved it to something even better than I could imagine. They completed the project timely, they answered all of my questions, and they gave superior service. Rob and Dylan (Yes - this is a small business; I got to meet the people I was actually working with) were so wonderful throughout the entire process. Hire Randercom - they will work within your budget and will far exceed expectations. We are a retail store that needed increased communication abilities and professionalism with customers and staff. And our phone and intercom project actually had an ROI of 6 years. So not only did they improve our operations - but they saved us money. Thanks guys - we are very appreciative! We love our new phones and intercom system.
We recently switched our phone system for the dental office to Randercom and from the get go, Mike & Ryan, have been incredibly helpful and accommodating to what our office needs are. We would highly recommend Randercom to any business as we know how pertinent it is to have that line of communication with our patients. Now it is just a matter of educating ourselves with these new phones since we used to work with a dinosaur generic system previously! 😀
The Randercom team and Dylan did an amazing job installing new security camera, rewired and relocate some existing cameras. It works beautifully. Thank you!
Very happy with the overall experience! All of the RanderCom folks are extremely professional and easy to work with. They are honest and fair and great communicators. I will certainly use them again, and you should too!
Fox Valley Office
RanderCom
311 W Packard St
Appleton, WI 54911
