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Maintenance and Technical Support | Appleton, WI

CALL OR TEXT US TODAY! (920) 731-3944
business phone systems Appleton

When you need support with a critical business security or communication technology system, RanderCom is here to help. We know that many small and medium sized businesses don’t have the in-house resources to dedicate to maintaining, troubleshooting, and upgrading all the tech systems their business relies on to function. That’s why we are the preferred partner for IT support in Appleton, Neenah, Menasha, Green Bay, Oshkosh, Milwaukee, and other communities around eastern Wisconsin.

No business technology is perfect, and issues aren’t a matter of “if,” but “when.” You have enough on your plate when it comes to managing your business; let RanderCom be your partner for anything and everything tech. In addition to routine maintenance, installation, and troubleshooting, we offer 24/7 emergency support so you’re never left without a critical business system when you need it most. We work with companies of all sizes on nearly every tech system they rely on, including business phone systems and VoIP, access control, security and video surveillance, paging and intercom, computer networks and firewall, cabling and wiring, and more.

Maintenance and Technical Support Appleton, WI

For more than 30 years, RanderCom has been a staple of the Appleton community, helping businesses in every sector with critical IT support, system maintenance, and expert consultation services. Here are just a few of the benefits of partnering with RanderCom:

Consultative Approach

We love helping our business partners find the right security, data, and communications technology solution to meet the needs of their business. You have a lot of options in today’s market and making the right choice can involve hours of research and a lot of stress and money spent. With RanderCom by your side, this process will be much smoother. RanderCom is your one-stop-shop for phone, security, IT, data cabling and wiring, paging and intercom, voice and data systems, and more. We sell, install, maintain, troubleshoot, and upgrade all these tech systems and more. 

 

Customized Solutions

The needs of your business and those of the business next store are different; at RanderCom, we know and appreciate that. We thrive on helping businesses of all sizes and in all sectors meet their goals through highly customized and sophisticated tech solutions. Then, once your system is installed, we are your go-to partner for maintenance, issue resolution, and re-installation. 

 

Fast, Reliable Communication

When you experience a tech issue or have a question, the last thing you need is the runaround from your IT support provider. At RanderCom, we value the relationship with our customers above all else, and we are here for you when you need us with 24/7 support services and experts waiting to take your call. 

 

Great Value

The last thing you need is a tech system that breaks the bank AND the additional cost of maintenance and troubleshooting. Part of RanderCom’s consultation and customization service is a focus on finding you the right system at the right price to meet your needs. Another benefit of working with RanderCom as your IT support and system maintenance partner is that you won’t have to hire a dedicated IT staff member. This is especially critical for small and medium sized businesses with minimal staff who all wear many hats. Let us take this one thing off your plate and transform the way you view your business technologies.

 

Personalized Care

At RanderCom, we get to know our business partners and develop trusting relationships that last for years. When you experience an issue with your tech system, have a question, or are ready for an upgrade, we want you to feel great knowing you can call on RanderCom for help. 

 

Tomorrow’s Tech Expertise

We don’t need to tell you that business tech systems are constantly changing. What’s critical now will likely look completely different in five years. We keep a close eye on trends in every industry we service and stay knowledgeable on the next upgrade our customers will need to stay functional. From business phone systems to security systems, you can trust RanderCom has answers to your questions. 

 

Locally Owned & Operated

For more than three decades, RanderCom has been a staple of the Appleton business community. We are local folks who love helping our neighbors ensure their business can efficiently and effectively meet the needs of their customers. Though the majority of our clients are in the greater Appleton region, we support businesses from Door County all the way down to Milwaukee. Wondering if we can help you? Give us a call today. 

 

24/7 Emergency Support

We know tech issues don’t always magically happen Monday to Friday between eight and five. We also know your business’s success and security rely on getting fast and effective solutions to even the trickiest IT support challenges. At RanderCom, our experienced technicians are ready to help you whenever you need it. We offer both in-person and remote support and are experts in a wide variety of business security and communications systems.

We can help troubleshoot issues remotely or with an on-site visit. RanderCom offers maintenance and technical support on the following systems:

  • Business Phone Systems
  • Surveillance Systems
  • Access Control Systems
  • Paging & Intercom Systems
  • Data Cabling & Wiring
  • Information Technology (IT)

RanderCom offers maintenance contracts for businesses of all sizes. Contracts can include:

  • Expedited Service
  • Discounted Hourly Rates
  • Emergency Service
  • Discounts on Equipment

Maintenance & Technical Support Frequently Asked Questions

Can I call you any time with an emergency?

Yes; at RanderCom, we are ready to take your call whenever you need it with our 24/7 emergency support system. We know tech issues don’t wait for normal business hours, yet we know you often cannot wait hours for a solution to an issue with your crucial security systems, computer network, servers, or data systems. That’s why 24/7 emergency support is one of our more popular options when we partner with businesses; our RanderCom consultants are here to help you when you need us most. Here are just a few of the emergency services we provide to our customers:

  • Data recovery
  • Network reboot and fast network failure solutions
  • Security breach support
  • Hardware and software breakdowns and bugs
  • Virus and malware removal
  • Internet connectivity issues
  • Business phone system issues
  • Access control troubleshooting
  • Video surveillance connectivity issues
  • …and more.

Interested in learning more about RanderCom’s 24/7 emergency IT support services? Contact us at (920) 731-3944 today.

What types of businesses does RanderCom support?

At RanderCom, we help businesses of all sizes and in all industries. No matter what industry you work in, you rely on critical business systems like phone, internet, security, and more to run efficiently. At RanderCom, we are experts in the installation, maintenance, and upgrading of all these systems and more. We also know that the needs of your particular business are not the same as another business, even one in the same industry. The systems that work best for you depend on your staff size, the customer you serve, your building, your personal preferences, your budget, your short and long-term goals, and what type of managed IT support you already have in place. We love helping design customized solutions for our customers and appreciate a new challenge. Customers we’ve served come from all industries, including food service, medical and dental services, employment services, banking and financial services, and many more. Our customers come in all shapes and sizes – call us to find out how we can help YOU.

Why should I trust RanderCom with my IT support and maintenance needs?

RanderCom has technicians on staff who can service, maintain, or re-install your existing security and communication systems. With decades of combined experience, we have seen it all when it comes to tech systems and tech issues and can provide a fast, convenient, and budget-friendly solution to even the trickiest challenge. Our expertise is broad and we are proud to provide our customers a one-stop-shop solution to all their business system issues. We specialize in IT support and managed IT systems; business phone systems; video surveillance, security, and access control; and all types of data cabling and wiring.

But the biggest reason you should trust RanderCom is because we value true partnership. We don’t just want to be a faceless IT support company. We want to meet you, have conversations, understand your business and your goals, and work together to design custom solutions that will not only meet your needs, but help your business thrive. Our staff is passionate about helping our customers and love what they do. We want to take the stress of dealing with system issues and upgrades off your plate; contact us today to learn more.

What other services does RanderCom offer?

At RanderCom, we offer a variety of business services including access control, building alarms, business security cameras, business security systems, IT support, managed IT services, business tech support, VoIP, and business phone systems in Appleton, Fond du Lac, Oshkosh, Door County, Milwaukee, and communities around eastern Wisconsin.

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Products & Services

managed IT services AppletonManaged IT Support & Service

Supporting businesses in northeastern Wisconsin with a wide range of expert IT support services, including network configuration, remote access connections, firewall setup, cyber security services, hardware and software, WiFi access points, general troubleshooting, and fully managed IT support. Learn more about our Appleton managed IT support services.

Business Phone Systems AppletonBusiness Phone Systems

Helping businesses meet their communications goals by selecting, installing, and managing business phone systems. Options include hosted VoIP, premise-based, and hybrid phone systems. Learn more about our business phone system offerings, including VoIP in Appleton and surrounding communities.

business security cameras AppletonSurveillance

Protect your business from intrusion, theft, and vandalism with a customized business security system. We offer a variety of options to keep your business safe: business security cameras, alarms, access control, 24-hour monitoring, video feed access from mobile devices, and more. Learn more about how we can help you with business security systems in Appleton and beyond

building Access Control Appleton, WIAccess Control

Don’t leave your business vulnerable with an old lock-and-key system. New access control technology lets you take control of your building security. RanderCom can help you with all your access control and building alarm needs, including key fob and card systems, 24-hour monitoring, network connected alarms, application-based systems, and much more. For more information about access control systems in Appleton

Voice & Data Services Appleton, WIVoice & Data Services

Revolutionize the way your employees and customers communicate with you by upgrading your voice and data system. At RanderCom, we are experts at helping businesses convert to a convenient single system that provides exceptional phone call quality and easy connectivity. We offer SIP trunking technology, IP-based solutions, VoIP, and voice and data systems in Appleton and surrounding communities. Learn more about our voice and data services. 

Paging & Intercom systems Appleton, WIPaging & Intercom

Today’s paging and intercom technology is so advanced, it’s worth exploring your options if you’re still on an old analog system. At RanderCom, we know that schools and businesses in every industry have strict regulations for their mass notification systems, so we offer the best products from Valcom and Bogen to meet your exact needs. IP connectivity offers flexibility and enhanced security, while other innovative features allow you to customize your communications system. Learn more about our paging and intercom offerings here.

cabling & wiring Appleton, WICabling & Wiring

Nearly every technology and communications system in your business relies on a complicated network of cabling and wiring. Each of these systems needs to be configured to ensure maximum efficiency and connectivity to other systems. At RanderCom, we support businesses of all types with their entire cabling and wiring network. From installation to maintenance, troubleshooting to upgrades, we can help you with low voltage, data transmission, and all other types of cabling and wiring. Learn more about our cabling and wiring services by clicking here.

tech support Appleton, WIMaintenance & Tech Support

At RanderCom, we can help you with the entire spectrum of system installation, maintenance, and upgrading needs. We specialize in VoIP and phone system solutions; security, access control, and alarm systems; managed IT support and IT services, and more. Learn more about how we can help your business maintain and troubleshoot your data and communications systems. 

Serving Wisconsin & Upper Michigan since 1994

Communications & Security Solutions for Small Businesses

Questions? Need Help?

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Why Work With RanderCom?

Small & Mid-sized Business Focused

While we help businesses of all sizes with their phone system, security, and managed IT services in Appleton and surrounding communities, we specialize in supporting small and mid-sized businesses.

Affordable Technology Solutions

Your employees and customers deserve to interact with your business through reliable, convenient, and efficient technology systems. Let us help you find the technology you need at prices that won’t break the bank.

Locally Owned & Operated

We are a proud, local Appleton business that has served this community for more than 35 years! Learn how RanderCom can help your business with security, IT support, and business phone systems in Appleton and beyond.

One Stop Shop

At RanderCom, we do it all, from planning and consulting, to installation, implementation, maintenance, troubleshooting, and upgrading. When you work with RanderCom, you only need to make one call!

Emphasizing Quality & Integrity

We live every day by our core values: relationship-building and personalized attention to each and every client. We know that your needs are different from the business next door or down the street. Let us help you find quality, customized solutions for all your tech, phone, and security needs.

IT Support Appleton, WI

What Our Clients Have to Say

5.0 rating out of 29 reviews

Brotherbrownstone
17:54 06 Nov 24
I have worked here for the past 20 years and will do so until I retire! Working here I have a lot of really great people, both customers and employees over the years. I have worked for a few other companies in the same field that were "a job", but here it is "a career"!- Mike Phalen
Remmel & Associates, Inc.
14:19 22 Oct 24
Top notch service!
Eric Olson
22:45 12 Oct 24
Randercom was a HUGE help getting my home internet setup. Very knowledgable staff and quick service!
Christopher Deal
04:29 10 Oct 24
Randercom did an amazing job with our residential wiring installation. They worked with me to wire up the house with CAT6 wiring and helped pick out and suggest equipment to build a rack in our basement. Brian the installer did a wonderful and thorough job on the install and left everything looking better than it was when he arrived. He even did a few extra odds and ends that was asked of him. We tested all the connections, and all were very well done. Amazing service and responsive team at Randercom. If you need IT / Cabling services, they are your people.
Jaime Halbach
17:52 07 May 24
We have done business with Randercom for 15+ years--from phone systems, to cameras, security systems, cabling new construction & even a recent Starlink installation. Everyone from their team is helpful & friendly. I appreciate their fast response to any issues & a willingness to train me on how to not only use our systems, but even how to fix/customize things. If you're looking for a more local/personal relationship with this type of service provider, Randercom would be a great fit!
Richhard Smoker
03:01 26 Mar 22
Your renovations look nice
Courtney Kohlhoff
21:45 06 Mar 22
Randercom was simply amazing to do business with. They took my dream and evolved it to something even better than I could imagine. They completed the project timely, they answered all of my questions, and they gave superior service. Rob and Dylan (Yes - this is a small business; I got to meet the people I was actually working with) were so wonderful throughout the entire process. Hire Randercom - they will work within your budget and will far exceed expectations. We are a retail store that needed increased communication abilities and professionalism with customers and staff. And our phone and intercom project actually had an ROI of 6 years. So not only did they improve our operations - but they saved us money. Thanks guys - we are very appreciative! We love our new phones and intercom system.
Timbercrest Dental
22:21 15 Feb 22
We recently switched our phone system for the dental office to Randercom and from the get go, Mike & Ryan, have been incredibly helpful and accommodating to what our office needs are. We would highly recommend Randercom to any business as we know how pertinent it is to have that line of communication with our patients. Now it is just a matter of educating ourselves with these new phones since we used to work with a dinosaur generic system previously! 😀
PSP 97
18:03 14 Feb 22
The Randercom team and Dylan did an amazing job installing new security camera, rewired and relocate some existing cameras. It works beautifully. Thank you!
Dennis Bonn
14:33 30 Nov 21
Very happy with the overall experience! All of the RanderCom folks are extremely professional and easy to work with. They are honest and fair and great communicators. I will certainly use them again, and you should too!
Jacqueline Jobst
14:10 22 Oct 20
I work from home with an online based business. We are in Waupaca County, in the country in an area that did not have viable internet options to run my computers and VoIp phone without having droppage issues. After doing some research I was hopeful that I could use my 4G LTE provider if the signal was boosted.I emailed RanderCom to see if they could do the install, as I felt it was going to be more than my limited tech skills could handle. The response from Dylan was very quick and we worked out details over email. He sent a tech out to meet with me (small fee) and go over the 2 homesteads where I needed service. After some brief testing the tech went back and I had a quote from Dylan in a day or two. The cost for the equipment and install was about what I had anticipated so I contracted to get the jobs done.On the day of the first install the two techs were informative and total troopers. We had to lift a 40ft tower after they attached the necessary equipment and it was a bit of an ordeal. They did a good job with answering my mother-in-laws questions for the part where we were transmitting a secondary signal to give her better internet service. The guys were professional and did a great job with getting everything done in one day.A couple weeks later we were ready for the install at our second location. Again, the two techs were professional and did a great job of installing, this time a much easier antenna, the interior equipment and what we needed to bump the signal to a secondary building on the property.RanderCom is not an internet provider, but I can attest they can do a fantastic job installing the equipment you need to boost or pull in a better signal if it's available. We've been running both systems for over a month now and we are very pleased with the results. I appreciated being able to work with Dylan thru email as my time is limited. I appreciated the techs being knowledgeable and friendly, making sure everything was installed where we wanted/needed it.If you're looking for a quality company to work with, this is it! I'd hire them again in a heartbeat.

Fox Valley Office

RanderCom
311 W Packard St
Appleton, WI 54911

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Fox Valley Office

RanderCom
311 W Packard St
Appleton, WI 54911

Hours & Contact Info

Phone: (920) 731-3944
Text: (920) 731-3944
Fax:
(920) 731-3954
E: [email protected]
M-Th: 8am – 4:30pm F: 8am – 2:00pm

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  • Business Phone Systems
  • Surveillance & Security Systems
  • Access Control & Building Alarms
  • Paging & Intercom Systems
  • Voice & Data Services
  • Cabling and Wiring
  • IT Support & Service
  • Maintenance and Technical Support
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