Choosing the Best Phone System for Your Small Business
How to Choose the Best Phone System for Your Small Business
A business phone system is an essential piece of equipment for any business, no matter how small. A good phone system can improve communication within your business, make you more efficient, and help you make more money. In this blog post, we will discuss the different types of business phone systems and how to choose the right one for your small business. We will also provide a few resources that can help you with your decision. So, whether you are just starting out and need a basic system or you are looking for something more advanced, read on to learn more about business phone systems!

Types of Business Phone Systems

There are three main types of business phone systems: hosted VoIP, premise-based, and hybrid. Keep reading to learn more about each.

Hosted Voice Over Internet Protocol (VoIP) Phone Systems

Hosted VoIP is a cloud-based phone system that uses the internet to make and receive calls. Hosted VoIP systems are great for businesses with a remote or hybrid workforce as users can access their phones on their desktop computers, laptop computers, or mobile phones using an app. Hosted VoIP systems are typically more affordable than premise-based systems because they don’t require hardware, but they do have downsides too. Hosted VoIP is the most popular type of business phone system for today’s small and mid-sized business customers.

Premise-based Phone Systems

Premise-based systems are installed on site and use the business’s existing telephone lines. Premise-based systems are probably the most recognizable for the highest number of workers as they involve real phones on desks. But these aren’t your grandfather’s business phones — today’s premise-based phone systems come with amazing features and high capacity, centering them as a great option for larger businesses or those that are particularly concerned about security. One downside of premise-based phone systems is that they tend to be more expensive, at least upfront, than VoIP systems.

Hybrid Systems 

Hybrid systems are a combination of VoIP and premise-based phone systems, using the internet for some calls and the business’s existing telephone lines for others. Hybrid systems offer the best of both worlds, but they can be more expensive and difficult to set up and manage. Luckily, by working with an experienced business phone technology company like RanderCom, you won’t have to worry about setup and maintenance — we’ve got it covered!

How to Choose the Right Phone System for Your Small Business

So, how do you choose the right business phone system for your small business? There are a few factors you should consider:

  • The number of employees in your business: The more employees you have, the more calls you are likely to receive and the more features you will need.
  • The types of calls you make: If you make a lot of long-distance or international calls, you will need a system that can handle those calls.
  • Your budget: Business phone systems can range in price from a few hundred dollars to several thousand, so you need to find one that fits your budget.
  • Your business’s needs: You should also consider your business’s specific needs when choosing a business phone system. For example, if you have a mobile workforce, you will need a system that can handle mobile calls.

Need Help? RanderCom is Your Small Business Phone System Resource

If you are still not sure which business phone system is right for your small business, RanderCom can help. We are a leading provider of business phone systems in Appleton and Green Bay and we can help you find the right system for your business. Contact us today to learn more!