What VoIP and Unified Communications can Provide for Small Business in Portage Wisconsin

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unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Portage small business can usually benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these as well as other features, an SB may give the appearance of as a large business. Let’s look at many of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications could be the lifeline of Portage Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not only passing fads: they’ve got proven that they can enhance the way company is handled. In a public switched telephone network (PSTN), calls are routed by way of a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, according to the number of lines and users you’ve got. SBs almost certainly do not need an IP-based PBX and may communicate with an existing broadband line with minimal change.

With VoIP, businesses in Portage no longer need another switch: it itself does all of the switching and routing internally. Enterprises may have to have a separate IP-based PBX to the thousands of lines they need, but this is not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and will place calls from a laptop or pc.

Better Support

PSTN lines are aging and becoming more expensive to mend and replace. These systems often function on a business model created for markets within the 20th century. With the evolution of business communications, you need to go with a service provider that understands your needs and can offer solutions to help you increase your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology offered at competitive prices with VoIP and UC vendors. PSTN agencies have branched over to offer high-speed Internet and cable service and might have VoIP plans it is simple to switch to and never have to change your current numbers.

Employee Friendly

With policies including bring your own personal device, many employees use their personal smartphones for business;NEC_working_together if you might have a VoIP system which has a downloadable client app, your workers can take their office phone with these and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly and with minimal effort.

VoIP might be integrated with your current system for web and mobile data use, and managing the portals of these systems is not hard. Find me/follow me can be a useful feature which allows employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages can be sent to a mobile phone, eliminating the call to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and simply because you’ve got a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Portage Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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