What VoIP and Unified Communications can Provide for Small Business in Madison Wisconsin
Unified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Madison small business can benefit from some of the cost-effective solutions available with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and also other features, an SB can provide the appearance of being a large business. Let’s look at some of the basic ways VoIP can produce a huge difference in communications for SBs.
Telephony Simplified
Communications could be the lifeline of Madison Wisconsin business, and VoIP and UC can offer a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have proven they enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed through a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, with respect to the number of lines and users you’ve. SBs probably do not need an IP-based PBX and can communicate using an existing broadband line with minimal change.
With VoIP, businesses in Madison will no longer need another switch: the machine itself does all the switching and routing internally. Enterprises may desire a separate IP-based PBX for that thousands of lines they need, but this is simply not necessary for SBs because VoIP provides many features which can be challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., and will place calls from a laptop or personal computer.
Better Support
PSTN lines are aging and having more expensive to repair and replace. These systems often function on the business model designed for markets inside the 20th century. With the evolution of business communications, you want to go with a service provider that understands your needs and may offer answers to help you boost your business. VoIP and UC vendors are next-generation companies that offer the most up-to-date technology sold at competitive prices along with other VoIP and UC vendors. PSTN agencies have branched out to offer high-speed Internet and cable service and may even have VoIP plans you can actually switch to and never having to change your current numbers.
Employee Friendly
With policies including bring your personal device, many employees use their personal smartphones for business;
if you might have a VoIP system using a downloadable client app, your workers can take their office phone using them and truly separate work and home phones. VoIP also eases the operation of forwarding calls. An office line could be forwarded to a mobile phone seamlessly and with minimal effort.
VoIP might be integrated along with your current system for web and mobile data use, and managing the portals of these systems is not hard. Find me/follow me is often a useful feature that allows employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages might be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and merely because you might have a SB doesn’t mean you can’t afford to benefit from these technologies.
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Randercom specializes in assisting Madison Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.
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