What VoIP and Unified Communications can Provide for Small Business in Phelps Wisconsin

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unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) are not just for medium-sized businesses or enterprises. Phelps small business can usually benefit from some of the cost-effective solutions provided by such basic VoIP features as automated directory assistance, call screening, and call routing. With these along with other features, an SB can provide the appearance of as a large business. Let’s look at a few of the basic ways VoIP can create a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Phelps Wisconsin business, and VoIP and UC provides a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they have got proven that they can enhance the way business is handled. In a public switched telephone network (PSTN), calls are routed by having a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you’ve got. SBs probably do not need an IP-based PBX and can communicate through an existing broadband line with minimal change.

With VoIP, businesses in Phelps don’t need an outside switch: the system itself does each of the switching and routing internally. Enterprises may need a separate IP-based PBX for that thousands of lines they want, but this is simply not necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have an overabundance of control over call forwarding, mailbox, etc., and will place calls from the laptop or personal computer.

Better Support

PSTN lines are aging and becoming more expensive to mend and replace. These systems often function with a business model designed for markets in the 20th century. With the evolution of business communications, you want to go with a service provider that understands your needs and can offer methods to help you boost your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology offered at competitive prices along with other VoIP and UC vendors. PSTN agencies have branched in the market to offer high-speed Internet and cable service and may also have VoIP plans it is possible to switch to and never have to change your current numbers.

Employee Friendly

With policies like bring your own device, many employees use their personal smartphones for business;NEC_working_together if you have a VoIP system using a downloadable client app, the workers can take their office phone with them and truly separate work and home phones. VoIP also eases the process of forwarding calls. An office line could be forwarded to a mobile phone seamlessly with minimal effort.

VoIP may be integrated along with your current system for web and mobile data use, and managing the portals of those systems is simple. Find me/follow me is a useful feature that allows employees to receive calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the need to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and because you might have a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Phelps Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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