What VoIP and Unified Communications can Provide for Small Business in Iron Belt Wisconsin

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unifiedcommunicationsUnified communications (UC) and voice over IP (VoIP) aren’t only for medium-sized businesses or enterprises. Iron Belt small business can benefit from some of the cost-effective solutions provided with such basic VoIP features as automated directory assistance, call screening, and call routing. With these and other features, an SB will give the appearance of as being a large business. Let’s look at a few of the basic ways VoIP can make a huge difference in communications for SBs.

Telephony Simplified

Communications is the lifeline of Iron Belt Wisconsin business, and VoIP and UC offers a multitude of benefits over traditional phone lines. VoIP and UC are not just passing fads: they’ve proven they enhance the way customers are handled. In a public switched telephone network (PSTN), calls are routed via a circuit-switched private branch exchange (PBX), while VoIP is transmitted directly over an Internet line, depending on the number of lines and users you’ve. SBs most likely do not need an IP-based PBX which enable it to communicate with an existing broadband line with minimal change.

With VoIP, businesses in Iron Belt will no longer need a different switch: the machine itself does every one of the switching and routing internally. Enterprises may need a separate IP-based PBX to the thousands of lines they require, but this is not necessary for SBs because VoIP provides many features which are challenging to access from traditional PSTNs. With VoIP, SBs have more control over call forwarding, mailbox, etc., and will place calls from a laptop or personal computer.

Better Support

PSTN lines are aging and achieving more expensive to correct and replace. These systems often function with a business model suitable for markets inside 20th century. With the evolution of business communications, you need to go with a service provider that understands your needs and can offer methods to help you improve your business. VoIP and UC vendors are next-generation providers that offer the most up-to-date technology offered by competitive prices to other VoIP and UC vendors. PSTN companies have branched to offer high-speed Internet and cable service and may even have VoIP plans you can actually switch to and never having to change your current numbers.

Employee Friendly

With policies including bring your personal device, many employees use their personal smartphones for business;NEC_working_together if you’ve got a VoIP system using a downloadable client app, the workers can take their office phone with them and truly separate work and home phones. VoIP also eases the entire process of forwarding calls. An office line might be forwarded to a mobile phone seamlessly along with minimal effort.

VoIP may be integrated with your current system for web and mobile data use, and managing the portals because of these systems is easy. Find me/follow me is often a useful feature that allows employees to get calls at multiple locations on multiple phones. Users can access voicemail from an e-mail message, or voicemail messages could be sent to a mobile phone, eliminating the necessity to remember separate voicemail passwords. The benefits VoIP and UC have over PSTN systems really is endless, and because you’ve a SB doesn’t mean you can’t afford to take advantage of these technologies.

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Randercom specializes in assisting Iron Belt Wisconsin businesses maximize communications and how it can help companies, give us a call at (920) 791-3944 for free telecom review.

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